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Long Range Hunting & Shooting
Gun Shop advice wanted
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<blockquote data-quote="Bullet bumper" data-source="post: 903518" data-attributes="member: 17844"><p>The thing I hate in any shop is the sales staff that can't control their own customers .</p><p>A good sales person should be able to identify who is next in line to be served .</p><p>Asking who is next is a lazy cop out and an invitation for the bully to step in front of someone else .</p><p>So train your staff to recognise who has been politely waiting the longest for his turn and move to directly address and serve them , ignore the rude scum that want to jump the cue until it's their turn . I hate lazy sales people who want to stand in one spot and expect all the customers to jostle to get adjacent to them to get their turn because that assists the cue jumpers . </p><p>Also train your staff to not spend excessive time with tyre kickers when other customers with money are waiting . The sales staff should just say excuse me sir / madam I will let you think about it , while I serve this other customer , put any gun back that they were looking at .</p><p>I know that the USA has way better service in most areas than we do , but gun shops are fairly universally bad in this area . </p><p>Don't hire friends and family if you can avoid it . Older experienced people that know their gun stuff are way better than young inexperienced staff .</p></blockquote><p></p>
[QUOTE="Bullet bumper, post: 903518, member: 17844"] The thing I hate in any shop is the sales staff that can't control their own customers . A good sales person should be able to identify who is next in line to be served . Asking who is next is a lazy cop out and an invitation for the bully to step in front of someone else . So train your staff to recognise who has been politely waiting the longest for his turn and move to directly address and serve them , ignore the rude scum that want to jump the cue until it's their turn . I hate lazy sales people who want to stand in one spot and expect all the customers to jostle to get adjacent to them to get their turn because that assists the cue jumpers . Also train your staff to not spend excessive time with tyre kickers when other customers with money are waiting . The sales staff should just say excuse me sir / madam I will let you think about it , while I serve this other customer , put any gun back that they were looking at . I know that the USA has way better service in most areas than we do , but gun shops are fairly universally bad in this area . Don't hire friends and family if you can avoid it . Older experienced people that know their gun stuff are way better than young inexperienced staff . [/QUOTE]
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