Got a new rifle, sending it back to the factory

Discussion in 'Long Range Hunting & Shooting' started by TGVan, Oct 9, 2019.


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  1. Knight

    Knight Well-Known Member

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    . Who in there right mind is going to read every rule in the book,when common sense over rules and dictates ones right.
     
  2. mdk777

    mdk777 Well-Known Member

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    Yeah, that's what everyone thinks until the EPA fines you $10000 a day for breaking a rule that you didn't know existed(because no one knew it existed, they just made it up)
    Common sense is no excuse under the law unfortunately.
    PS...these are real examples...just avoiding the tedium of didactic details.
     
    Johnslam likes this.
  3. Knight

    Knight Well-Known Member

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    Wow, Who would have thought that this site is run by either a Democrats or people who are receiving hush money from Ruger firearms or other manufactures. I don't know about the rest of the members on this site but my freedom is not up for negotiations. I'm outta here........end
     
  4. 300whisper

    300whisper Well-Known Member LRH Team Member

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    Lol how about that ruger American?? Good luck OP! Please report back on what ruger does.
     
    jmcmath likes this.
  5. Pete Callamaras

    Pete Callamaras Well-Known Member

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    I have a question: Reading the comment on rule 7 from Cohunt, I am a little confused. I am also somewhat new time-wise to the forum - but if I have an issue, IMHO this a place to go to get help or resolve it. Many posts I read concern someone with an issue looking for inputs trying to resolve it. ANY firearm you have an issue with is going to have the Manufacturers name listed to get those who know or have that firearm or similar to help. SO, How would you start on the forum?? "Help, my (XYZ model ABC) rifle sucks , can someone help me fix I?" Or " This (XYZ Model ABC) rifle I got from (Manufacturer Name) shoots like a piece of mud, what do I do besides send it back?" For instance, I actually had a scope that internally fell a part as I was shooting a match, and I seriously did have a target in the final round that looked I did use a shotgun. I contacted the manufacturer who told me to send it in. After a few days called and asked if they had fixed it or found out what the problem was. The answer: We are just sending you a brand new scope. Would I mention the name of the company or model to see if I was alone in my experience or what? Again, I am looking for information/guidance so I do not manage to get myself accidentally banned due to something I am not fully aware of.
     
  6. skipglo

    skipglo Well-Known Member LRH Team Member

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    I can't agree more. I feel it's our duty to let as many people as possible know if we are experiencing problems with ANY NEW products related to our fraternity of hunters and shooters! I thought the whole point of this forum was to help each other. And yes I have heard great things about the low priced Ruger Americans and a thousand other products but is it only fair and welcome to give praise? Let's continue to stay honest....but true experiences both good and bad should get equal commitment otherwise where is the freedom of speech? On that note to correct myself here....we should give the manufacturer a chance to make it right first..but if they fail us....then everyone should know....United we Stand!
     
    Last edited: Oct 10, 2019
    justinp61 and memtb like this.
  7. basinman

    basinman Well-Known Member

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    Ruger will make good on it.
     
    TGVan likes this.
  8. PredatorSlayer

    PredatorSlayer Well-Known Member

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    I always have a hard time finding it as well.

    F3326977-407F-4324-9A83-72E38F62F105.jpeg
     
    300whisper likes this.
  9. SnowbirdUT

    SnowbirdUT Active Member

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    I had similar groupings from custom 338 LM rifle. When all else failed, I sent it to my current smith. It turns out the problem with that rifle was the crown was done poorly. He re-crowned the barrel and Voila! 1/2 MOA groups (one hole groups because the bullet diameter is large). I know use that rifle to shoot steel at one mile.

    I've had that same smith build several rifles for me. One thing he does is check the barrel with a borescope BEFORE chambering the barrel. He looks for tool marks in the barrel that have not been removed with lapping. I recently built a 300 RUM with a Proof Research barrel. My smith did the same inspection before building the rifle. He told me that some of Proof's initial barrels had tool marks. This rifle is the best shooting rifle I have ever owned. My smith said he has not had a bad barrel from Proof in years and all good barrel manufacturers should be able to produce barrels without tool marks.

    My point is that if the rest of your rifle set up appears to be good and you are still shooting 3" to 5" groups, it may be the barrel. The only time I've had groups that were that big that were not barrel related was when my scope rail was coming loose. The inability to feed is annoying but that is likely not the accuracy problem.
     
    TGVan and memtb like this.
  10. John Klingenberg

    John Klingenberg Well-Known Member

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    Nov 13, 2018
    I gotta say my Americans are tack drivers. My blackout is .75 moa with everything. Hate the mag system though.
     
  11. TGVan

    TGVan Member

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    Once I get every thing sorted out with the feeding I thing I can predict some lock tire and JBweld in the future for this piece. I think it still has a lot of potential. I'm not planning on giving up on it by any means. In fact I think I may get another in .308 but I think I am going to get the go wild version, I really like the way it looks.
     
    300whisper and memtb like this.
  12. jbob223

    jbob223 New Member

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    Oct 10, 2019
    Ruger is one of the best at taking care of problems.
    Part of my current job in a LGS is to handle the warranty & repair process for the store & customers, and dealing with Ruger is a blessing compared to some of the other's.
    If you cannot find an obvious , easy to fix issue, (and I saw a boat load of good suggestions here), call their customer service people.
    If it is a warranty issue, they will email a shipping label for you to return it to them. Normally about a 2wk process, sometimes more, sometimes less.
     
    TGVan likes this.
  13. pjmdy

    pjmdy Member

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    I have been down that road myself recently.. I bought a Savage MSR15 long range in .224 Valkyrie. Shortly after I also bought a Ruger Hawkeye Long Range Target in 6.5 PRC. T took both to the range to zero them in. Tha Savage worked fine with both Federal Eagle FMJ and Federal Premium. When it came to the Hornady ELD Match, it balked. The action refused to cycle. Then I tried the Ruger. The bolt would not open no matter what. So, in the space of one day I had to send both back to the factory. Savage said it was a gas block issue on theirs, Ruger didn't say anything but the bolt works fine now. To say the least, this was a frustrating time!! I haven't been able to get back to the range yet, but hope to soon.
     
  14. Lasiter

    Lasiter Well-Known Member

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    Magazine height in the stock was mentioned earlier and could be part/all of the problem. That should be easy to check.
    In 1911s, a bullet diving into the feed ramp is caused by tight magazine lips. Conversely, loose lips not only sink ships but cause live-round stove pipes. Rifle rounds are much longer, but tight lips could contribute to poor feeding.