OTM is GTG! Never had an issue but things happen. Just give them a buz and I bet they make it right.
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Charles Keethler
Well-Known Member
I receive and ship a lot of guns and ammo, post office and UPS get many damaged boxes, fall off of there belt system or trapped by there machines. Most likely not shipper.
Shadowwalker
Well-Known Member
Larry Potterfield seems like a really neat guy, however those folks working for him need some severe training. I have had horror stories with there so called experts. Gumby could have done better.
epoletna
Well-Known Member
You've got some heavy-duty crushing going on with that shipping box, no doubt. But the Item No 28502 was cut open -- it wasn't crushed. And to be missing 4 bullets means it was not only cut open, it was actually put in use -- or pilfered. That right there is not shipping damage, it is a defective item if it was sold as a new box. They ought to make good on that, and on the shipping to replace it. Let us know how it goes.
Bux240
Member
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- Sep 11, 2013
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Sorry about being a little late to "chime in" but I have been busy "hassling" out a non-delivery by USPS. It was a "hand off from UPS to USPS and the postal worker dropped my package off at the wrong house {#1) it was the house ACROSS the street and #2) the house was vacant!}. Unfortunatelty, I was not home at the time of the delivery and by the time I checked my e-mail for a delivery notification several hours had passed and a Porch Pirate had take my package from the other houses porch. USPS tried to blow off my complaint with a GPS delivery excuse but when I produced a security video of the fool stopping in the street north of my house, scanning the package in his vehicle and then trotting up the the house and tossing the package on the porch before trotting back to his vehicle and driving off, the supervisor admitted that the actual GPS coordinates were not for my address (actually for two houses north of my address-scanned while in vehicle and NOT at the porch/delivery site). Now I am getting the it's not our fault/responsibilty from USPS because it was a UPS "hand-off" and "OF COURSE" UPS is saying the same thing. My point in this tirade is #1) ALWAYS SHIP WITH SIGNATURE REQUIRED and #2) DO NOT EXPECT any package/parcial to arrive unscathed and in pristine condition as, in today's world, shippers DO NOT CARE! They ALL figure that they've got us over a barrel due to the COVID-19 scamdemic. Just a word to the wise from an unhappy, experienced fellow shooter.
I purchased scope from midway last Tuesday it first went UPS and then handed off to USPS it arrived this Saturday mind u $1200 scope the outside box was mangled bubble wrap was sticking out of box somewhere along the line one of the carriers applied a stripe of packages tape the scope box was also crushed Scope looks to be fine WHAT IS GOING ON
epoletna
Well-Known Member
10orbetter:
That's grim, and again, as with the OP, it looks like someone took a knife to open the package -- not like it was crushed. Maybe people are looking for stuff from specific types of businesses (sporting goods?), then cutting open to see what's inside, re-taping, then crushing to hide their snooping.
That's grim, and again, as with the OP, it looks like someone took a knife to open the package -- not like it was crushed. Maybe people are looking for stuff from specific types of businesses (sporting goods?), then cutting open to see what's inside, re-taping, then crushing to hide their snooping.
I will always pay extra to keep it with ups and not use their "smart post". Too many bad things happen!
Jakeweb09
Well-Known Member
I just wanted to get back on here and let everyone know joe from OTM called me back and made things right. Very impressed with a call from the man himself. After that my next order will be from him from now on.
I have not had occasion to order from OTM yet, but wanted to chime in on the Midway complaints. I've ordered several times from Larry's company and so far (knock on wood) have always had great service and items delivered were in perfect condition. Just sayin'...
Just a heads up on signature required packages. UPS can write Covid 19 on their scanner and just leave it. FYI from my driver.
