I am sure everyone has a story flying but a prominent airline "lost" my Sendero and ALL my gear on my return trip for approximately 12 hours. When I was boarding for final leg, I happen to casually mention to the handler at the door of plane to try not to beat up rifle case too much. What a nice surprise to have him say "What rifle case?" and go on to say there is not one on board nor my gear bag which I described to him. That was a very nice flight home knowing my rifle wasn't on plane. I know it got to connecting airport cause I saw it go up the conveyor onto plane. The lost baggage claim wasn't very helpful so I politely asked them to contact the Senior VP of Customer Service to advise that person my next call was going to media. This was a few years ago but still had same impact. I did get a call pretty quick and discussed how a firearm can be lost with all the bar coding and so on. The VP actually took charge and gave me their mobile number and said they would track it down if they had to search every room in airport. After a few hours, I did get a call they found it. Someone moved it to secure room since flight was over weight and did not log it into system. OK, but I was premium Gold so this should never had happened which was immediately agreed. My Gold tags etc on everything. I probably have flown about 1.4M miles total from my career across quite a few airlines. So the next flight they could put it on was quite a wait but it arrived about 1AM in morning. Here is one of the best parts of story. The bag van arrived at my home, dropped off rifle case and gear bag on my front porch and started to leave. I ran out stopped the van and asked WTH? Asked if he knew what was in case and he said rifle. So I asked why leave it without personally seeing I got it? Didn't want to wake me up. Which I asked if he thought OK to leave firearm on a porch? No intelligent answer. I called the VP and explained what happened and couldn't believe their ears. So to make it right, my freq flier miles used for the trip were refunded to account. That was least that could be done since I was literally frantic over potentially lost firearm. Although my rifle kept zero, I dang near lost it due to one simple oversight of recording a bar code. BTW my rifle case is a SKB with rollers which has protected my rifles pretty darn good.