Vortex VIP warranty

Discussion in 'General Discussion' started by billn17, Aug 10, 2013.

  1. billn17

    billn17 Well-Known Member

    Jun 28, 2011
    I give their warranty dept an a+++.

    I sent my viper 6.5-20x50 by ups Monday 5th of this month. It arrived at vortex warranty in Middleton WI Wednesday the 7th at 0930 hrs. They found the elevation adjustment was off. So they replaced the elevation turret and reset the parrallax, secured objective cell, cleaned and purged scope. It just arrived at my residence in sw Missouri today (8-10).

    I'm officially impressed less than a week.

    Thank you Vortex for a great warranty.

  2. Greywolf18

    Greywolf18 Well-Known Member

    Dec 18, 2008
    I had the same experience with them. As long as the customer service remains the same, I'll be a lifetime owner. I tell everyone how great they are!