As many of you know I am selling raffle tickets for our local Search and Rescue Squad. Vortex Generously gave us a very nice discount on a set of binoculars that we purchased as one of the items to raffle off. Well the other day I get back to my office and there is a huge box sitting there from Vortex. I opened it up and there were a couple stacks of hats and a bag of decals, a Spotting scope, tripod, couple rifle scopes, binocular harness and at the bottom of the box the one and only item we paid for (at a reduced price) So I called vortex and told them I had received a whole bunch of stuff that I hadnt paid for with my order. The guy ask for my Order number so I gave it to him and he looked it up. Couple seconds later he says "yeah we hooked you up" I ask on purpose or was it a shipping error? he said nope it was on purpose. It is our donation to your squad. I couldnt believe it! Vortex has blown me away with customer service, warranty and now extreme generosity. So anyone considering doing business with them this is the kind of company they are. Thanks again to the fine folks at Vortex Optics!