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Rifles, Reloading, Optics, Equipment
Rifles, Bullets, Barrels & Ballistics
REVISED,I hope McGowen barrels are better than their customer service. REVISED
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<blockquote data-quote="Derek M." data-source="post: 273979" data-attributes="member: 2693"><p><strong>Re: I hope Mcgowen's barrels are better than their customer service, BUYERS BEWARE</strong></p><p></p><p>Although it should NOT be this way, one problem I have found in this industry is if you are a solo order, buying just one item, maybe 2, you fall WAAAAAAYYYYYY down on the totem pole of importance. That's just the way it is, and your one bbl order is probably not going to sway them to improve their customer service. </p><p></p><p>I will tell you that when it comes to bbls, I have never had a problem getting one or a problem with customer service. I have seen some delays with stocks and actions, however, and some not-so-favorable customer service, but then again, these guys are usually so busy, there's just not enough time in the day to get back to every customer on every item. </p><p></p><p>Good luck with your barrel. I would send a polite demand letter, certified mail, to McGowen requesting the difference in shipping costs. Quite frankly, they are mistaken regarding USPS and priority mail as I have had many barrels shipped to me that way.</p></blockquote><p></p>
[QUOTE="Derek M., post: 273979, member: 2693"] [b]Re: I hope Mcgowen's barrels are better than their customer service, BUYERS BEWARE[/b] Although it should NOT be this way, one problem I have found in this industry is if you are a solo order, buying just one item, maybe 2, you fall WAAAAAAYYYYYY down on the totem pole of importance. That's just the way it is, and your one bbl order is probably not going to sway them to improve their customer service. I will tell you that when it comes to bbls, I have never had a problem getting one or a problem with customer service. I have seen some delays with stocks and actions, however, and some not-so-favorable customer service, but then again, these guys are usually so busy, there's just not enough time in the day to get back to every customer on every item. Good luck with your barrel. I would send a polite demand letter, certified mail, to McGowen requesting the difference in shipping costs. Quite frankly, they are mistaken regarding USPS and priority mail as I have had many barrels shipped to me that way. [/QUOTE]
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Rifles, Reloading, Optics, Equipment
Rifles, Bullets, Barrels & Ballistics
REVISED,I hope McGowen barrels are better than their customer service. REVISED
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