I replaced my last sight in Septemberwith the Black Gold Surge. Well, one day the horse decided to go right and I wanted to go left, the result was a couple of broken filaments. Oops. So I finally got around to emailing Black Gold about the process of having the pins repaired. It was simple, send the sight to this address was the response. I did, the sights were repaired and shipped back. It was that simple. They didn't ask for a receipt etc either. I thought for sure I would have to provide proof of purchase etc, but no sir, they just took care of it. Nice work Black Gold.