Poor quality chamber-rifling in new rifle. What to do?

Discussion in 'Equipment Discussions' started by ctreber, Dec 28, 2006.

  1. ctreber

    ctreber New Member

    Messages:
    4
    Joined:
    Dec 27, 2006
    I purchased a new Remington 700 BDL in Remington 223. I used a bore scope and was shocked when I viewed the start of the rifling at the bore and found that 3 of the lands were cut away and 3 were correct in the bore. I guess I am asking for help in what to do with the rifle. I am sure disappointed with the quality control. I guess I should just have custom built rifles.
     
  2. royinidaho

    royinidaho Writers Guild

    Messages:
    8,853
    Joined:
    Jan 20, 2004
    Take it back! and be firm!
     

  3. ctreber

    ctreber New Member

    Messages:
    4
    Joined:
    Dec 27, 2006
    Thanks for the responce. I am new to this forum. Should I try to contact Remington first. I live in a really small town and the gun stor guy is a great fellow, but I hate to stick it to him. Anyone had any luck with contacting Remington. I can shoot photos of the poor quality to send.

    Thanks again and Happy New Year
     
  4. davewilson

    davewilson Well-Known Member

    Messages:
    2,634
    Joined:
    Feb 19, 2004
    if the rifling is messed up, i don't think that taking it back where you bought it would be "sticking it to him"
     
  5. James Jones

    James Jones Well-Known Member

    Messages:
    2,854
    Joined:
    Jul 1, 2002
    Take it back and let him deal with Remington let him express how their poor QC is costing him money and a bad reputation for selling junk. Your just a poor guy that bought a bad gun hes the poor guy that going to be the looser in the long run from bad claims about the crap hes selling !!
    None of that may be true but Remington doesn't have to know it !!
    I saw one Rem 700 BDL in 30-06 that had a bore that was so bad you could see the tight spots with your eye , the guy had shot it for years and figured oh well he got a lemon , I had a buddy bore scope it and the lands and grooves were way out of wack so he sent it back to remington , they sent it back saying that it was within spec and by some miracle the barrel looked brand new.
    You spent you money on the Rem because they have the reputation for being great and "the most accurate factory" gun out their. don't settel for anything less that what you expected when you payed for it
     
  6. ctreber

    ctreber New Member

    Messages:
    4
    Joined:
    Dec 27, 2006
    THANKS ALL FOR THE RESPONCES. I APPRECIATE THE INFO.
    I had Darrell Holland build a rifle for me and it is worth the extra money to know it was done right. I think I have purchased the last store bought rifle.
    Happy New Year To All
     
  7. Buffalobob

    Buffalobob Writers Guild

    Messages:
    5,085
    Joined:
    Jun 12, 2001
    Try this. It didn't work with Weatherby but maybe Remington has better customer service.

    Go up on Remington's website and click on "Support" then find "warranty"

    [ QUOTE ]
    What must you do to make a claim under this warranty?
    First, when you purchase your firearm, you must complete and mail the warranty registration card to us. Then, if you discover a defect, you must notify us or an authorized Remington warranty repair center before the end of the two-year period. You may either call or write to Remington at:

    Remington Arms Company, Inc.
    Consumer Service Department
    870 Remington Drive
    P.O. Box 700
    Madison, NC 27025-0700
    (800) 243-9700

    PLEASE DO NOT RETURN FIREARMS TO THE ABOVE ADDRESS.
    If we decide that it is necessary for you to return the firearm to the factory or an authorized warranty repair center, the sender must prepay freight. We will not accept C.O.D. shipments.



    [/ QUOTE ]
     
  8. ctreber

    ctreber New Member

    Messages:
    4
    Joined:
    Dec 27, 2006
    Thank you Bob for that information. I will persue that course of action and see how they will handle the problem. I am new to this forum and it has been nice to have my problem responded to by nice folks.

    Thanks Again & Happy New Year to all.
     
  9. Adam Lee

    Adam Lee Well-Known Member

    Messages:
    73
    Joined:
    Nov 12, 2006
    sometimes the rifle can be returned to the distributer and they will replace the gun!
     
  10. Desert Fox

    Desert Fox Well-Known Member

    Messages:
    439
    Joined:
    Jan 31, 2002
    I just can't understand why Remington allowed some of these lemon to pass through their QC. I have a 243 ADL that has a cockeyed recoil lug. Did not realized it until I replaced the stock.
     
  11. phorwath

    phorwath Well-Known Member

    Messages:
    4,896
    Joined:
    Apr 4, 2005
    Sorry to hear of your problems. I didn't have any luck with Remington when I returned one of their M870 shotguns. The gun wouldn't eject 3" magnum Reminton Peters shells. The end of the fired shell was too long to clear the breech/chamber. They wouldn't let me talk to their "30- year experienced" gunsmith on the phone. I talked to an in-between. They told me that maybe I had some bad shells. Well I was shooting R-P shells. I sent some of the fired shells in with the gun also, so they could see for themselves what the problem was. Long story short, they didn't want to fix my gun for me. They sent it back after the "30-year experienced" gunsmith fixed it. But I couldn't see where anything had been changed and the gun still wouldn't eject the 3" R-P shells. So I sold the gun and bought a Nova pump action. It ejects the empty hulls without jamming. So it wasn't a rifle, but I lost interest in Remington's customer service after this interaction. Perhaps they should have had their "60-year gunsmith" work on my gun. I'd have been happier with a young smith with more interest in fixing the problem than trying to make the problem go away by having a go-between talk it away. This is my only experience with Remington customer service. Hope you do better. Based on my experience, I'd see if the dealer or distributor wouldn't make things right, since I have little confidence the manufacturer would.
     
  12. Boss Hoss

    Boss Hoss Well-Known Member

    Messages:
    1,843
    Joined:
    Nov 10, 2005
    Happens more than you think---I have seen several with my own eyes that came to Speedy's shop and were off!! Before Speedy does any accuracy work on a 700 he will always scope it and if it is FUBAR he tells the owner that it is and should be returned.
     
  13. longspeer

    longspeer New Member

    Messages:
    1
    Joined:
    Nov 6, 2005
    I didn't have much luck with Winchester when a
    Super Grade .300WM shot 2 1/2 inch groups. Turns out the barrel was off axis. Probably spent a couple of hundred dollars on reloads trying to find one that worked. Just got it back from Kirby with a new Lilja, bedding and blueprinting. Should be way different. I too have likely bought my last factory rifle. By the time you sell the bad ones at a loss, you could have a custom.
     
  14. BTurner

    BTurner Member

    Messages:
    10
    Joined:
    Jan 4, 2007
    my son's 7mmRUM went from sub moa to pie plate groups in less than one hundred factory rounds. The dealer sent it back to Remington. The rep called and told me that the barrell was burned out by hot loads. When he told me this over the phone I cried bull****. Informed him that we had only shot 100 rounds through it and they had been loaded at Lonoke AR.plant.This guy was a sevice rep,but he gave the number to gunsmiths supervisor.I talked to him off and on for about a month. After a total oftwo months on the phone with several people, they sent a new gun. BE FIRM. DO NOT TAKE NO FOR AN ANSWER. I' look for the names and #'s to post