Dropped my 338 Win Mag this year Elk hunting sent my Nikon 4-12x40 in for repair. Within 3 weeks got a quote of $75 plus $12.50 shipping. I told them to fix it 2 weeks later I got a brand new scope they said my old one was unrepairable. My scope I sent in was at least 15 years old. I would say that is some pretty good customer service.