I am having a problem with a new .338 Edge rifle that I just picked up from a gun smith. It is a Remington 700 built on a Sendero SF II platform. The rifle will not fire. With a bullet seated off the lands, the firing pin leaves no indentation in the primer and the case will not eject as the rim has not engaged under the extractor clip. With an empty, brand new case chambered, the extractor will not ride over the rim when the bolt is closed. The case just remains in the chamber. If I raise the rifle the case just falls out. I tried to seat a bullet out so that it was into the lands. I had hoped that the bullet seated into the lands would hold the case base against the bolt face. I hoped that this would enable me to fire form the cases but the rifle still would not fire. As you can imagine, with a .338 Edge this is not very good for the nerves to have a miss fire. As the primer had no firing pin indentation, it looks like there was not enough case neck tension and the bullet was pushed back down into the case as I chambered it. This I think meant that the rim did not slip over the extractor clip again. From these tests. I would assume that the head space of the chamber is too long. Any ideas what to do next?