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Rifles, Reloading, Optics, Equipment
Rifles, Bullets, Barrels & Ballistics
Manners Riflestocks: Customer Service
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<blockquote data-quote="Scottytuned" data-source="post: 1271445" data-attributes="member: 87569"><p>That may be the case, but if you have 10,000 in front of you, the wait is long. Now imagine you get customers changing orders in the queue, and now every 5th stock takes 10 minutes longer, that is an extra 41 days that the stock at the end of the line takes to finish. </p><p></p><p>Now I am not defending Manners. I don't own a Manners (someday I would love to if I could afford it). While it would be great if every manufacturer could stick to their ESTIMATED timeline (rarely are they truly set), production issues come in, staff changes, and delays can happen. Rarely do people create positive threads of the things that came in days, weeks, or months earlier, but they do for the times they have to wait longer. If anything, Manners and every other company has the most to lose by not finishing on time, and they know it. The more they could turn out, the more positive reviews they get, the more money they make. </p><p></p><p>While it is unfortunate they missed the mark on this stock, I don't seem to hear a lot of bad reviews once people have them in their guns. If Manners spends an extra few months on my future stock to ensure I get a perfect product that doesnt need sent back (like other manufacturers seem to do), then I would be fine waiting. While we would always love constant communication of where we are in queue, do remember that the more time being spent on emails means the less time being spent on production.</p><p></p><p>I think Manners does post on here, so maybe they can chime in, but quality takes time, and it is unfortunate you had to wait.</p></blockquote><p></p>
[QUOTE="Scottytuned, post: 1271445, member: 87569"] That may be the case, but if you have 10,000 in front of you, the wait is long. Now imagine you get customers changing orders in the queue, and now every 5th stock takes 10 minutes longer, that is an extra 41 days that the stock at the end of the line takes to finish. Now I am not defending Manners. I don't own a Manners (someday I would love to if I could afford it). While it would be great if every manufacturer could stick to their ESTIMATED timeline (rarely are they truly set), production issues come in, staff changes, and delays can happen. Rarely do people create positive threads of the things that came in days, weeks, or months earlier, but they do for the times they have to wait longer. If anything, Manners and every other company has the most to lose by not finishing on time, and they know it. The more they could turn out, the more positive reviews they get, the more money they make. While it is unfortunate they missed the mark on this stock, I don't seem to hear a lot of bad reviews once people have them in their guns. If Manners spends an extra few months on my future stock to ensure I get a perfect product that doesnt need sent back (like other manufacturers seem to do), then I would be fine waiting. While we would always love constant communication of where we are in queue, do remember that the more time being spent on emails means the less time being spent on production. I think Manners does post on here, so maybe they can chime in, but quality takes time, and it is unfortunate you had to wait. [/QUOTE]
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Rifles, Reloading, Optics, Equipment
Rifles, Bullets, Barrels & Ballistics
Manners Riflestocks: Customer Service
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