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Rifles, Reloading, Optics, Equipment
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Latest Lawton receiver quality review.....
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<blockquote data-quote="Fiftydriver" data-source="post: 153671" data-attributes="member: 10"><p>Screech,</p><p></p><p>Not trying to support Lawton here but I have rearly called Barney when he did not pick up the phone unless he was out of the shop.</p><p></p><p>Also, your time frame is right in the middle of this big mess they were dealing with with their quality control.</p><p></p><p>Not condoning it if they were not getting ahold of you but sometimes there are issues that result in legit delays. They should however tell you what those issues are. Easier to live with that then just continue to miss deadlines.</p><p></p><p>I generally just e-mail Candi at Lawton if I have questions and she tells me what I need to know or tells me when to call Barney to talk directly with him.</p><p></p><p>I suppose I am a bit more sympathetic to Barneys position. I have also had issues with some of the products I have offered to the public and there have been bugs here and there to work out. Had it not been for patient, understanding customers, things may not have worked out, BUT, since I have great customers willing to help me work these issues out, we have all had a great time learning together.</p><p></p><p>Sometimes delays happen, we just need to be upfront and realistic about what we tell our customers so they do not get frustrated as you have been and understandably so if they are not getting back with you.</p><p></p><p>Good luck,</p><p></p><p>Kirby Allen(50)</p></blockquote><p></p>
[QUOTE="Fiftydriver, post: 153671, member: 10"] Screech, Not trying to support Lawton here but I have rearly called Barney when he did not pick up the phone unless he was out of the shop. Also, your time frame is right in the middle of this big mess they were dealing with with their quality control. Not condoning it if they were not getting ahold of you but sometimes there are issues that result in legit delays. They should however tell you what those issues are. Easier to live with that then just continue to miss deadlines. I generally just e-mail Candi at Lawton if I have questions and she tells me what I need to know or tells me when to call Barney to talk directly with him. I suppose I am a bit more sympathetic to Barneys position. I have also had issues with some of the products I have offered to the public and there have been bugs here and there to work out. Had it not been for patient, understanding customers, things may not have worked out, BUT, since I have great customers willing to help me work these issues out, we have all had a great time learning together. Sometimes delays happen, we just need to be upfront and realistic about what we tell our customers so they do not get frustrated as you have been and understandably so if they are not getting back with you. Good luck, Kirby Allen(50) [/QUOTE]
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Latest Lawton receiver quality review.....
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