Holland's Customer Service

Discussion in 'Gunsmithing' started by Colby, Sep 5, 2009.

  1. Colby

    Colby Active Member

    Messages:
    35
    Joined:
    Oct 11, 2007
    Just wanted to make a quick post about my experience with Hollands. I decided that I wanted to get a brake put on my 7/300 Wby, but like an idiot, I waited until now when I only have 3 weeks left until my antelope hunt in WY. I didn't really think I had a chance of getting anyone to put one on in such a short amount of time, this time of year.

    I emailed Darrell asking him what his availability was and he emailed back within an hour telling me to give him a call. I called him and explained the situation, and he said he would take care of me. That was on Monday, I shipped my gun out on Tuesday, 2nd day air. So UPS delivers the gun to them late afternoon on Thursday. Debbie gives me a call about 3:00 pm on Friday and asks if I want 2 day or 3 day shipping back to me because the gun is done and shipping back out before the end of the day! 1 day turnaround!

    I can't say enough about how great it is to deal with folks like Darrell and Debbie and I look forward to getting many more goodies from them in the future.

    Colby
     
  2. preacherman

    preacherman Well-Known Member

    Messages:
    495
    Joined:
    May 10, 2004
    ditto