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Rifles, Reloading, Optics, Equipment
Long Range Scopes and Other Optics
Help picking Binoculars
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<blockquote data-quote="ICMDEER" data-source="post: 2807002" data-attributes="member: 123653"><p>I should clarify my comments about Leica and Swarovski customer service. First, Swarovski was great and responsive. But it took 6-8 weeks to get my spotting scope back. Seemed like a long time for something I use year round. I have 2 Swarovski spotting scopes, so it wasn't a big loss. But it was my big one and I use it a lot. </p><p></p><p>Leica refused to fix the eyepiece on my spotter. The eyepiece kept falling off because the "latch" that locks it on had somehow malfunctioned. After explaining the issue to multiple folks, they finally relented and said they would fix it one time, and never touch the scope again. I felt a bit let down so I won't get another one of their scopes. But as I wrote, I still have my Leica rangefinding binos and they work perfectly. </p><p></p><p>So that's my experience with those two companies.</p></blockquote><p></p>
[QUOTE="ICMDEER, post: 2807002, member: 123653"] I should clarify my comments about Leica and Swarovski customer service. First, Swarovski was great and responsive. But it took 6-8 weeks to get my spotting scope back. Seemed like a long time for something I use year round. I have 2 Swarovski spotting scopes, so it wasn't a big loss. But it was my big one and I use it a lot. Leica refused to fix the eyepiece on my spotter. The eyepiece kept falling off because the "latch" that locks it on had somehow malfunctioned. After explaining the issue to multiple folks, they finally relented and said they would fix it one time, and never touch the scope again. I felt a bit let down so I won't get another one of their scopes. But as I wrote, I still have my Leica rangefinding binos and they work perfectly. So that's my experience with those two companies. [/QUOTE]
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Rifles, Reloading, Optics, Equipment
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Help picking Binoculars
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