This may pertain to the general discussion or may not... So the other day I email Swarovski and enquire in the general sense about the "Horus" tie/hat pins they once included with the scopes....just being curious. The reply emails says they are discontinued but they have a few left and its in the outgoing mail. (Yes, you must include an address in the contact form.) Well, it arrived today.....I'm a bit amazed. Given the downward trend towards PR & customer service in general. Needless to say there is hope! "Thanks Jane for sending it along!!!!!"