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<blockquote data-quote="Coyote Shadow Tracker" data-source="post: 2685487" data-attributes="member: 116439"><p>Been a member for about 27 years and I have to say that 99% of the USAA Customer Service are the best. It is just the policies that made by management. Yes it was originally for insurance and offered to Officers in the Military. USAA had the BEST Insurance Coverages and Claim Services. They branched out into Banking and was still great service. I think that USAA started hiring Top Management from other Insurance Companies to be competitive (they didn't need to) and these other top management are trying to run USAA like other insurance companies instead of a Service for the Military Veterans.</p></blockquote><p></p>
[QUOTE="Coyote Shadow Tracker, post: 2685487, member: 116439"] Been a member for about 27 years and I have to say that 99% of the USAA Customer Service are the best. It is just the policies that made by management. Yes it was originally for insurance and offered to Officers in the Military. USAA had the BEST Insurance Coverages and Claim Services. They branched out into Banking and was still great service. I think that USAA started hiring Top Management from other Insurance Companies to be competitive (they didn't need to) and these other top management are trying to run USAA like other insurance companies instead of a Service for the Military Veterans. [/QUOTE]
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