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<blockquote data-quote="Rick Richard" data-source="post: 1091970" data-attributes="member: 75895"><p>+1 for REI. I had a pair of Asolo where the sole separated from the shoe. I started to through them away, but decided to see if REI would do something since they were purchased from them. Long story short, they pulled up my purchase since I am a REI member and the purchase was seven years ago. They replaced with brand new shoes with no questions asked. Now that is customer service.</p></blockquote><p></p>
[QUOTE="Rick Richard, post: 1091970, member: 75895"] +1 for REI. I had a pair of Asolo where the sole separated from the shoe. I started to through them away, but decided to see if REI would do something since they were purchased from them. Long story short, they pulled up my purchase since I am a REI member and the purchase was seven years ago. They replaced with brand new shoes with no questions asked. Now that is customer service. [/QUOTE]
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