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BAD remington experience
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<blockquote data-quote="Gurnz" data-source="post: 551790" data-attributes="member: 32905"><p>And it came from the factory with a FLAW! The response i got was "I recently purchased a Remington sendero in 7mm mag. Took a couple months to save up for my mark 4 scope but finally got it before labor day weekend. Got my scope mounted and test loads made and headed to the range. Needless to say, I was excited to sit behind my new rifle. To make a long story short, I got to shoot it twice because it wouldn't eject my first brass. I used my cleaning to tap it out and thought I would try it again. Same result. I examined brass and bolt and found nothing wrong but didn't even have a nick on the brass where the extractor tried to get it. This happened on noon sept 2. I immediately called Remington but they were already closed for the holiday weekend by 3:00 their time. Now i'm ****ed. Really ****ed. I took the rifle to my FFL. To be sent back to Remington. They said they would contact Remington and send the rifle back as soon as Remington sent them the required tag to place on the rifle to be sent back. THAT TOOK 2 WEEKS! Just to get the tag so my FFL can send it back! NOW I'M REALLY ****ED! So I call Remington to see how long it will be before I get my rifle and they say 4 weeks! ***???? They say that they have to take the rifles in the order they receive them. I explained that my rifle was new and the response I got was "once it is in your name it's used". So now I will be waiting 6 and a half weeks for my NEW rifle that I received with a factory FLAW! I missed the high hunt with it and will probably miss general season with it as well. Remington is lacking. Lacking in customer service and quality control. My FFL said they have sent 5 new remingtons back this year that all had factory flaws. I know a lot of people love Remington but I thought I would share a story from the other side. Feel free to email this to remington</p></blockquote><p></p>
[QUOTE="Gurnz, post: 551790, member: 32905"] And it came from the factory with a FLAW! The response i got was "I recently purchased a Remington sendero in 7mm mag. Took a couple months to save up for my mark 4 scope but finally got it before labor day weekend. Got my scope mounted and test loads made and headed to the range. Needless to say, I was excited to sit behind my new rifle. To make a long story short, I got to shoot it twice because it wouldn't eject my first brass. I used my cleaning to tap it out and thought I would try it again. Same result. I examined brass and bolt and found nothing wrong but didn't even have a nick on the brass where the extractor tried to get it. This happened on noon sept 2. I immediately called Remington but they were already closed for the holiday weekend by 3:00 their time. Now i'm ****ed. Really ****ed. I took the rifle to my FFL. To be sent back to Remington. They said they would contact Remington and send the rifle back as soon as Remington sent them the required tag to place on the rifle to be sent back. THAT TOOK 2 WEEKS! Just to get the tag so my FFL can send it back! NOW I'M REALLY ****ED! So I call Remington to see how long it will be before I get my rifle and they say 4 weeks! ***???? They say that they have to take the rifles in the order they receive them. I explained that my rifle was new and the response I got was "once it is in your name it's used". So now I will be waiting 6 and a half weeks for my NEW rifle that I received with a factory FLAW! I missed the high hunt with it and will probably miss general season with it as well. Remington is lacking. Lacking in customer service and quality control. My FFL said they have sent 5 new remingtons back this year that all had factory flaws. I know a lot of people love Remington but I thought I would share a story from the other side. Feel free to email this to remington [/QUOTE]
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