Originally Posted by ghost61
I own a 6.5-20x50 viper vortex. I really liked the optics (other than at full power), but seemed clear and bright. Problem, I have now had two of them that won't hold zero( 8 months apart). Me and the gun smith tried everything to get good grouping with my 26" barreled AR-15 (5-6" at 100 yds)...... but everything seemed to fail. SO, two days ago we threw a Nikon Monarch on, (for testing) and now I have 1/2 " grouping at 100 yds, and 1 - 1 1/4 at 200 yds.
Customer service from them was great, exchanged the scope with very few questions ...... but I think they may have some quality control issues.
Until recently, I had a Vortex Viper HS LR 6-24x50 FFP scope on my Weatherby Mark V .300 Mag. Long story short, the scope had a major malfunction while afield and cost me an opportunity at a Large Bull Elk. The scope cross hairs would rotate when the magnification was increased or decreased and the FFP / magnification failed to adjust as well. According to Vortex Customer Service, "this is not a durability issue but a major manufacturing defect..."
Vortex is taking care of the issue by sending me a new scope however, the "VIP Warranty" did me no good when the scope failed while on an expensive, out-of-state hunt... I don't mean to come off as bashing the company. I know they have a good reputation which is why I purchased a Vortex scope. I agree with the quoted post that it seems they have some underlying Quality Control Issues!!
I will be selling the replacement scope and purchasing a Leupold or possibly the NF SHV unit.
I was until recently, a very big fan of Vortex and their optics. However, after this one had a major malfunction while on a hunt, I won't be putting a Vortex scope BACK on anything I own....
Hope this info helps inform anyone considering a Vortex optic.