Smith has had my rifles for 2+ years. Losing patience...
I sent two actions to a smith in the spring of 2011 for new barrel install and action work. I plan to do the metal finish, stock work, and bedding myself. I have done business with him before. I have always been pleased with his work in the past.
He has now had my actions and my money for over two years. I check in with him periodically to see how things are going, always keeping things friendly, cordial, and brief. He has been telling me for more than six months that my rifles are in work and will be the next ones finished. I am aware that he has battled some health problems, so I have cut him some slack.
However, I feel that 2+ years is an excessive amount of time to wait, especially when they are not even complete rifle builds. My patience is wearing thin and I want to apply some pressure. I haven't done that yet. If I do apply pressure, I want to handle this with some class, rather than simply being an @$$hole.
I would really appreciate some advice from folks who are gunsmiths themselves. I feel that some perspective from the other side of the counter would be useful here.
Is there room for me to take a wise, high road kind of approach in this situation?
At what point would I be justified in simply cutting bait and requesting that my money and materials be returned?
I am done doing business with this particular smith, but I don't wish to mistreat him in the process.