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Holland's Customer Service

 
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Old 09-05-2009, 10:35 AM
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Join Date: Oct 2007
Location: Colorado
Posts: 35
Holland's Customer Service

Just wanted to make a quick post about my experience with Hollands. I decided that I wanted to get a brake put on my 7/300 Wby, but like an idiot, I waited until now when I only have 3 weeks left until my antelope hunt in WY. I didn't really think I had a chance of getting anyone to put one on in such a short amount of time, this time of year.

I emailed Darrell asking him what his availability was and he emailed back within an hour telling me to give him a call. I called him and explained the situation, and he said he would take care of me. That was on Monday, I shipped my gun out on Tuesday, 2nd day air. So UPS delivers the gun to them late afternoon on Thursday. Debbie gives me a call about 3:00 pm on Friday and asks if I want 2 day or 3 day shipping back to me because the gun is done and shipping back out before the end of the day! 1 day turnaround!

I can't say enough about how great it is to deal with folks like Darrell and Debbie and I look forward to getting many more goodies from them in the future.

Colby
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Old 09-05-2009, 12:25 PM
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Join Date: May 2004
Location: southeast michigan
Posts: 495
Re: Holland's Customer Service

ditto
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