Long Range Hunting Online Magazine


Go Back   Long Range Hunting Online Magazine > Rifles, Reloading, Optics, Equipment > Reloading

Reloading Techniques For Reloading


Reply

Frankford arsenal - great customer service!

 
LinkBack Thread Tools Display Modes
  #1  
Old 06-15-2010, 05:59 PM
Silver Member
 
Join Date: Nov 2008
Location: NORTHEAST PA.
Posts: 220
Frankford arsenal - great customer service!

probably one of the best experiences i've had with a company...

last year i had bought a micro digital scale (cheapie), the last time i went to use it an error happened that i couldn't clear.

i contacted the company, they said to send it back.

i figured they would either say there's nothing they can do about it, or say it's past the warranty date, etc. "the usual runaround", but despite my thinking, i sent it back.

last night a box showed up from battenfield technologies (frankford's parent company). there was not only a digital scale in it, but an UPGRADED one at that. WOW!

i didn't even have to pay for the shipping, except to get it there ($2.10).

very shocked and pleased with the service they provided me, either in answering emails or on the phone, especially with the upgraded product.

apparantly a good company to deal with.
__________________
...that's what i like about toe tags; one size fits all...
Reply With Quote
  #2  
Old 06-15-2010, 07:08 PM
Platinum Member
 
Join Date: Feb 2009
Posts: 3,538
Re: Frankford arsenal - great customer service!

Now that's going above and beyond good customer service.
Reply With Quote
  #3  
Old 06-18-2010, 01:46 PM
Junior Member
 
Join Date: Jul 2007
Posts: 14
Re: Frankford arsenal - great customer service!

Battenfeld stands behind their products. They replaced a tumbler for me, no questions asked. I'll continue to buy from them even if I don't agree with Midway's shipping policies.
Reply With Quote
  #4  
Old 06-18-2010, 06:16 PM
Platinum Member
 
Join Date: Feb 2009
Posts: 3,538
Re: Frankford arsenal - great customer service!

vonb, Just curious and since I'm not too happy about Midway's shipping policy I'm wondering what don't you like about it?
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes


Similar Threads for: Frankford arsenal - great customer service!
Thread Thread Starter Forum Replies Last Post
Frankford Arsenal Ammo Vault? youngbuck Equipment Discussions 0 08-29-2011 10:53 AM
H-s precision - great customer service preacherman Gun Parts - Stocks, Barrels, Actions, etc. 0 02-04-2010 09:54 AM
Frankford Arsenal Tumbler? dk17hmr Reloading 11 12-18-2009 12:14 PM
Thank you Bushnell for great customer service. WildcatB Long Range Scopes and Other Optics 0 02-21-2008 08:16 PM
USO Customer Service - is great! SCL Long Range Scopes and Other Optics 9 12-30-2003 10:13 PM

Current Poll
In the last 12 months, what was your longest rifle kill on big game?
0 to 200 yards - 25.92%
1,524 Vote
201 to 400 yards - 32.16%
1,891 Vote
401 to 600 yards - 23.08%
1,357 Vote
601 to 800 yards - 10.00%
588 Votes
801 to 1,000 yards - 3.91%
230 Votes
Over 1,000 yards - 4.93%
290 Votes
Total Votes: 5,880
You may not vote on this poll.

All times are GMT -5. The time now is 09:52 AM.


Powered by vBulletin ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Management Powered by vBadvanced CMPS
All content ©2010-2014 Long Range Hunting, LLC