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Timney Customer Service

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  #1  
Unread 03-10-2013, 12:57 PM
Silver Member
 
Join Date: Dec 2002
Location: Wyoming
Posts: 231
Timney Customer Service

Just wanted to give a thumbs up to Timney for their excellent customer service. I purchased one of their triggers and didn't like the feel of their wide trigger. I called Timney and asked if they had any alternatives. The tech said if you'll send it in, we'll put a thinner, close to factory width trigger on it. It was a new trigger, so all they charged was $7.50 in shipping. The kicker was, when I removed it from the gun, I dropped the sear and my floor swallowed it up. They provided a new sear and reset the pull to 2.5lbs for free. Kudo's to these guys, they just got a customer for life...
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  •   #2  
    Unread 03-10-2013, 06:28 PM
    Platinum Member
     
    Join Date: Dec 2011
    Location: Michigan
    Posts: 1,121
    Re: Timney Customer Service

    +1 on Timney customer service. Had a good experience as well. IMO their triggers perform very well for the price.
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