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Props to Swarovski!

 
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  #1  
Old 11-07-2006, 11:33 AM
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Join Date: Nov 2005
Location: Oregon
Posts: 942
Props to Swarovski!

just wanted to let you know that I had recently bought a new swarovski range finder. It worked perfectly for a couple weeks, I got readings out to 1980yds in bright sun!!

then the button got stuck down or something.

I called them and told them something was up with this thing, but I didn't have the reciept. They said no prob, send it in. I shipped it off, called them 3-4 days later, to see if they were going to have to send it to Austria(thats where they repair those) for repair.
They said no, we shipped you a new one today. The next day I got a call from the UPS, and they said that a next day air mail package was supposed to arrive in a couple hours.

woohoo, new LRF!! works great, brand new in box, overnight air mail for free!

just thought I would share, gotta love good customer service!
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  #2  
Old 11-07-2006, 12:44 PM
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Join Date: Jan 2005
Location: Western MI
Posts: 716
Re: Props to Swarovski!

Awesome service!
I have the same unit, hopefully I won't have any problems.
If I do, its nice knowing that Swarovski will stand behind their product and take care of their customers.

JD338
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