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Bushnell/ Tasco/ Simmons warranty repair in KS

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Unread 07-03-2012, 05:05 PM
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Join Date: May 2010
Posts: 118
Bushnell/ Tasco/ Simmons warranty repair in KS

Took my Tasco TR 10-40x50 DS scope in for warranty repair. This scope was bad out of the box.
Note: I bought this scope from the Kansas Bushnell store last year to use as a inexpensive scope on a rifle build.
After two weeks Bushnell sent a letter telling me this scope is a discontinued model from before 2002 when Tasco went out of business.
I called Busnell warranty repair and then offered me a credit for a new scope and a difference of $124.00 for another Tasco 10-40x50 target scope above. I asked why can't you fix mine, they stated they aren't available anymore, but wait I responded! you are trying to sell me another one for trade and $124.00. Oh, he responded from Bushnell warranty repair, I see your point, hold on a minute. When he came back on line he applogized for any confusion and would send out a new scope (TASCO TR10-40x50DS) free of charge.

I did use the choke! telling him to look up my ticket from last years purchase of a new in the box Tasco 10-40x50 scope.

Do they lie? cheat? and steal money from their customers?

KBR
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  •   #2  
    Unread 07-21-2012, 10:07 AM
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    Join Date: May 2010
    Posts: 118
    Re: Bushnell/ Tasco/ Simmons warranty repair in KS

    Because of one of our members here! Bushnell took care of all my problems with the scope I had. Also sent a new scope for the money I spent to upgrade. Fixing all my problems all due to miscommunication.

    THANK YOU BUSHNELL!

    I will be a repeat customer now and looking forward to finding the right deal on the Millet LRS 6-25x56 35mm scope for one of my varmint rifles.
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