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Scheel's Excellent Customer Service ...

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  #1  
Unread 05-25-2013, 09:50 AM
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Join Date: Dec 2008
Location: Great Falls, MT
Posts: 9,271
Scheel's Excellent Customer Service ...

... in Great Falls, MT.

My original plan set-up for my wife's AR didn't quite work out with the PEPR. :(



Earlier this week, I called Scheel's and spoke to Ivan (the gun/optics asst manager) and asked if I can trade/swap the item that I purchased elsewhere for what they have that I can use in lieu of the PEPR, he said "sure as long as we carry/sell the same item".

So after work, I stopped by and saw him, after closed inspection, he said, the best we can do for you is "credit you for the same price we sell the item regardless how much you paid for yours."

I was expecting a loss but that was not the case, they sell the item for $89.99, I paid the same for $72.00, so I picked the following items ...



I'm very please with the exchange.

I did however, spent close to $200 on other items. ;)
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  •   #2  
    Unread 05-27-2013, 02:18 AM
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    Join Date: May 2013
    Posts: 14
    Re: Scheel's Excellent Customer Service ...

    Good to know about excellent customer care service. Scheel's products looks fine and attractive based on quality materials.
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      #3  
    Unread 05-28-2013, 11:55 PM
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    Re: Scheel's Excellent Customer Service ...

    Quote:
    Originally Posted by Edward Ronald View Post
    Good to know about excellent customer care service. Scheel's products looks fine and attractive based on quality materials.
    Hello FEENIX,

    You not mentioned the sources where to buy it online? Is there any link to access anytime?
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      #4  
    Unread 05-31-2013, 03:22 PM
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    Join Date: Dec 2008
    Location: Great Falls, MT
    Posts: 9,271
    Re: Scheel's Excellent Customer Service ...

    Quote:
    Originally Posted by Edward Ronald View Post
    Hello FEENIX,

    You not mentioned the sources where to buy it online? Is there any link to access anytime?
    My only interaction with Scheel's is via phone and face-to-face ... but if you're referring where I bought the PEPR online, it's Amazon.
    __________________

    I voted for my "FREEDOM", "GUNS", and "MONEY" - keep the change - UNK.



    "I am always proud of my country!"

    "Leadership Rule #2: Don't be an ***hole." - Maj Gen Burton Field.
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      #5  
    Unread 06-03-2013, 09:44 PM
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    Join Date: Nov 2009
    Location: North Dakota
    Posts: 287
    Re: Scheel's Excellent Customer Service ...

    I have both a Scheels and a Cabelas where I live and hands down Scheels is where I go. Granted I have a Cabelas credit card, go figure.
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