Long Range Hunting Online Magazine


Go Back   Long Range Hunting Online Magazine > Chatting and General Stuff > General Discussion

General Discussion Must wear red or OD green socks to participate. I can't see your socks, please be honest.


Reply

Remington Brass Customer Service

 
LinkBack Thread Tools Display Modes
  #1  
Old 01-07-2010, 10:08 AM
Gold Member
 
Join Date: Feb 2007
Location: Central Illinois
Posts: 901
Remington Brass Customer Service

I have seen on a couple threads that it appears some are having issue with Remington customer service on firearms. I have no direct experience with that area, however, I did have an issue with some Remington 300RUM brass.

Bottom line was, in a 100 piece bag, I received 97 pc of 300RUM brass and 3 pc of 300WM brass. I looked them up on-line and called the ammo plant in Arkansas. The first guy (Bill) I talked to was very helpful and apologized. He is shipping me replacement brass today.

Can't speak to problems with guns, but I was very happy with their response to this issue.
Reply With Quote
  #2  
Old 01-07-2010, 10:18 AM
Platinum Member
 
Join Date: Feb 2009
Posts: 3,538
Re: Remington Brass Customer Service

Got to give credit where credits due. Sounds like they corrected the situation efficiently. Anybody else getting a few wrong brass pieces with their order...just curious.
Reply With Quote
  #3  
Old 01-07-2010, 10:39 AM
Gold Member
 
Join Date: Feb 2007
Location: Central Illinois
Posts: 901
Re: Remington Brass Customer Service

First time this has ever happened to me with brass of any brand.

I have had the same issue with bulk packed pistol bullets in the past.
Reply With Quote
  #4  
Old 01-07-2010, 10:57 AM
Platinum Member
 
Join Date: Jul 2004
Location: Texas
Posts: 5,380
Re: Remington Brass Customer Service

Quote:
Originally Posted by 7mmSendaro View Post
First time this has ever happened to me with brass of any brand.

I have had the same issue with bulk packed pistol bullets in the past.

I had the same thing happen to me with some Federal 9 mm brass ( 1 round did
not have a primer pocket).

So I guess it happens to all but it is nice to hear that someone else cares if you
have a problem.

I have been shorted buy 1 or 2 pieces of brass and then the next bag have 1 or
2 extra pieces because they weigh them just like potato chips and it is total wight
so it may vary.

I weight sort and never end up with a 100 rounds that weigh the same anyway.

J E CUSTOM
__________________
"PRESS ON"
Reply With Quote
  #5  
Old 01-07-2010, 04:13 PM
Platinum Member
 
Join Date: Feb 2009
Posts: 3,538
Re: Remington Brass Customer Service

J E Custom, when you say weigh sort, are you saying putting cases within a certain weight of each other in the same pile and other cases in a different pile? Why and what's the benefit?
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes


Similar Threads for: Remington Brass Customer Service
Thread Thread Starter Forum Replies Last Post
Customer service mongoose General Discussion 4 06-16-2011 12:24 AM
CED Customer Service timeless61 Long Range Hunting & Shooting 17 11-07-2010 09:56 PM
NF customer service 300rum Long Range Scopes and Other Optics 5 06-24-2009 09:56 AM
Customer Service! Willys46 General Discussion 8 11-04-2008 09:26 AM
TTI-Armory Customer Service (408 Brass) wildcat Reloading 2 09-12-2006 06:22 PM

Current Poll
Do you wear hearing protection while hunting?

All times are GMT -5. The time now is 08:34 AM.


Powered by vBulletin ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Management Powered by vBadvanced CMPS
All content ©2010-2014 Long Range Hunting, LLC