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My Weigh customer service

 
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  #1  
Old 06-19-2014, 11:29 PM
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Join Date: Mar 2012
Location: ND
Posts: 2,714
My Weigh customer service

I had to send back my Gempro 250 to my weigh for repair, it got there monday june 9th, and they say on the warranty card that a replacement will be shipped back to you with 48 hours of getting your scale. But i still havent received my replacement and have sent two emails asking when my scale will be back to me, both are un answered. Does anyone else have experience with My Weigh's customer service? If so please share. I will be calling them tomorrow morning and if the problem is not resolved i dont know what i am going to do.

Thanks, Riley
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I'm 15
"Firearms are second only to the Constitution in importance; they are the peoples' liberty's teeth."
~George Washington

"The only advantage a light rifle has is weight, all other advantages go to the heavy rifle."
~ JE Custom

Biggest fail of 2014 so far... http://www.longrangehunting.com/foru...ea-ftf-128972/
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  #2  
Old 06-20-2014, 05:36 AM
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Join Date: Jul 2013
Posts: 80
Re: My Weigh customer service

I sent one in last year, took about 6 weeks.
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  #3  
Old 06-20-2014, 10:39 AM
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Join Date: Mar 2012
Location: ND
Posts: 2,714
Re: My Weigh customer service

Well that stinks! Thanks
__________________

I'm 15
"Firearms are second only to the Constitution in importance; they are the peoples' liberty's teeth."
~George Washington

"The only advantage a light rifle has is weight, all other advantages go to the heavy rifle."
~ JE Custom

Biggest fail of 2014 so far... http://www.longrangehunting.com/foru...ea-ftf-128972/
Reply With Quote
  #4  
Old 06-20-2014, 02:55 PM
Silver Member
 
Join Date: Jan 2010
Location: Vancouver, WA
Posts: 205
Re: My Weigh customer service

I am sending back my second Gem pro 250 in 6 months. First one came back in 2 weeks but the outer case was cracked. the second one I turned upside down to install batteries and it would not hold it's calibration.
It would walk up and down.
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  #5  
Old 07-17-2014, 09:53 PM
Platinum Member
 
Join Date: Mar 2012
Location: ND
Posts: 2,714
Re: My Weigh customer service

Just got it back today, after 5 weeks. I havent been able to test it out yet though, hopefully it works!
__________________

I'm 15
"Firearms are second only to the Constitution in importance; they are the peoples' liberty's teeth."
~George Washington

"The only advantage a light rifle has is weight, all other advantages go to the heavy rifle."
~ JE Custom

Biggest fail of 2014 so far... http://www.longrangehunting.com/foru...ea-ftf-128972/
Reply With Quote
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