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My Weigh customer service

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  #1  
Unread 06-19-2014, 11:29 PM
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Join Date: Mar 2012
Location: ND
Posts: 2,801
My Weigh customer service

I had to send back my Gempro 250 to my weigh for repair, it got there monday june 9th, and they say on the warranty card that a replacement will be shipped back to you with 48 hours of getting your scale. But i still havent received my replacement and have sent two emails asking when my scale will be back to me, both are un answered. Does anyone else have experience with My Weigh's customer service? If so please share. I will be calling them tomorrow morning and if the problem is not resolved i dont know what i am going to do.

Thanks, Riley
__________________

I'm 18
"Firearms are second only to the Constitution in importance; they are the peoples' liberty's teeth."
~George Washington

"The only advantage a light rifle has is weight, all other advantages go to the heavy rifle."
~ JE Custom

Biggest fail of 2014 so far... http://www.longrangehunting.com/foru...ea-ftf-128972/

My guess on W3P .308 230 Grain Bullet: G1 .740-.755
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  •   #2  
    Unread 06-20-2014, 05:36 AM
    Silver Member
     
    Join Date: Jul 2013
    Posts: 129
    Re: My Weigh customer service

    I sent one in last year, took about 6 weeks.
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      #3  
    Unread 06-20-2014, 10:39 AM
    Platinum Member
     
    Join Date: Mar 2012
    Location: ND
    Posts: 2,801
    Re: My Weigh customer service

    Well that stinks! Thanks
    __________________

    I'm 18
    "Firearms are second only to the Constitution in importance; they are the peoples' liberty's teeth."
    ~George Washington

    "The only advantage a light rifle has is weight, all other advantages go to the heavy rifle."
    ~ JE Custom

    Biggest fail of 2014 so far... http://www.longrangehunting.com/foru...ea-ftf-128972/

    My guess on W3P .308 230 Grain Bullet: G1 .740-.755
    Reply With Quote
      #4  
    Unread 06-20-2014, 02:55 PM
    Silver Member
     
    Join Date: Jan 2010
    Location: Vancouver, WA
    Posts: 356
    Re: My Weigh customer service

    I am sending back my second Gem pro 250 in 6 months. First one came back in 2 weeks but the outer case was cracked. the second one I turned upside down to install batteries and it would not hold it's calibration.
    It would walk up and down.
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    Bartlein barrel
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      #5  
    Unread 07-17-2014, 09:53 PM
    Platinum Member
     
    Join Date: Mar 2012
    Location: ND
    Posts: 2,801
    Re: My Weigh customer service

    Just got it back today, after 5 weeks. I havent been able to test it out yet though, hopefully it works!
    __________________

    I'm 18
    "Firearms are second only to the Constitution in importance; they are the peoples' liberty's teeth."
    ~George Washington

    "The only advantage a light rifle has is weight, all other advantages go to the heavy rifle."
    ~ JE Custom

    Biggest fail of 2014 so far... http://www.longrangehunting.com/foru...ea-ftf-128972/

    My guess on W3P .308 230 Grain Bullet: G1 .740-.755
    Reply With Quote
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