The only thing that REALLY bothers me is when you are given a date and it's not met. I was told by a very well known gunsmith that the turnaround time on my custom rifle
would be about 6 months. I had the stock shipped to him directly and the barrel only took 2 months.
Well... the rifle wasn't received in 6 months and there were in-house delays. I missed the entire varmint hunting season and the rifle still hadn't arrived. Ultimately, it took just over a year to receive the rifle.
While the rifle looked and shot great, I never used the same smith again because I'm just not willing to wait a year for a rifle. Besides that, I should have been told that it would take over a year if that was the case. There really is no excuse for this.
Most of the other smiths that I have had build rifles did ship within the time frame stated, or shortly thereafter.