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BRUNO Shooter Supply- customer service

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  #22  
Unread 04-10-2013, 03:14 PM
Bronze Member
 
Join Date: Oct 2008
Posts: 82
Re: BRUNO Shooter Supply- customer service

Quote:
Originally Posted by JackinSD View Post
You missed one of the biggest problems, stated multiple times in this thread. They DON'T answer their phone, because it is busy 24/7.
Ya I figured folks would discover that pretty quickly....I was trying to be kind to them by saying the nicest way I could I wouldn't do business with them again...and I won't.
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  •   #23  
    Unread 04-10-2013, 08:38 PM
    Silver Member
     
    Join Date: Nov 2011
    Location: The high desert of wyoming
    Posts: 174
    Re: BRUNO Shooter Supply- customer service

    I put in an order for some bullets on 4-3, and recieved them today. I WILL ORDER FROM THEM AGAIN. A week is better than I had expected.
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      #24  
    Unread 04-22-2013, 07:26 PM
    Gold Member
     
    Join Date: Feb 2012
    Location: Boise, ID
    Posts: 992
    Re: BRUNO Shooter Supply- customer service

    I "attempted" to cancel my order today. Hard to know if they read their e-mails. I can live with the wait time as long as it is fairly consistent throughout the industry. A month or two isn't that big of a deal. No response to phone or e-mail is evidence that they need to throttle back a little bit. I'll look them up if and when it's a little slower.
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      #25  
    Unread 04-22-2013, 09:04 PM
    Junior Member
     
    Join Date: Aug 2012
    Posts: 9
    Re: BRUNO Shooter Supply- customer service

    Quote:
    Originally Posted by Broz View Post
    They have always been good to me. I would not get to concerned. Try to remember anything related to the gun industry is swamped right now. These people are working overtime to keep up with the demand of a rage on anything gun related while also trying to protect the business they have invested in as their livelihood. Crazy times right now, I would cut them a little slack until you have a just reason to be upset.

    JMO

    Jeff
    Know the feeling, ordered a soft rifle case on line six weeks later it was still on back order. Got my money back and found it on another site and got it in three days. Just hope they catch up on hunting ammo by hunting season.
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