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BRUNO Shooter Supply- customer service

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  #15  
Unread 04-03-2013, 07:05 PM
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Join Date: Feb 2012
Location: Boise, ID
Posts: 997
Re: BRUNO Shooter Supply- customer service

I've made about a dozen calls and a couple emails regarding an order. No answer. I think the phone's off the hook.
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  •   #16  
    Unread 04-03-2013, 07:28 PM
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    Join Date: Apr 2012
    Location: Florida
    Posts: 200
    Re: BRUNO Shooter Supply- customer service

    My first order ever with Bruno's: About $500.00 in powder and primers ordered on March 6, received at my front door on March 26th.

    Not bad at all. I'll use them again if I need to.
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      #17  
    Unread 04-03-2013, 08:35 PM
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    Join Date: Jan 2012
    Location: Hot Springs, South Dakota
    Posts: 530
    Re: BRUNO Shooter Supply- customer service

    Quote:
    Originally Posted by Ludicrous View Post
    My first order ever with Bruno's: About $500.00 in powder and primers ordered on March 6, received at my front door on March 26th.

    Not bad at all. I'll use them again if I need to.
    You're a lucky one. I placed an order in February and nothing.
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      #18  
    Unread 04-03-2013, 11:05 PM
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    Join Date: May 2010
    Location: Lewiston, Id
    Posts: 156
    Re: BRUNO Shooter Supply- customer service

    they'll come thru
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      #19  
    Unread 04-04-2013, 06:38 AM
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    Join Date: Apr 2011
    Posts: 10
    Re: BRUNO Shooter Supply- customer service

    Agreed with JHibbard, they will come through, they are just extremely busy. I placed an order for .338 Lapua Brass on 2/15, it just shipped out on Monday. I had the same problems, called them days on end, because they never charged my credit card, sent countless amounts emails, no answer. I finally had to send a complaint email, and had a response back within a day, then I kept replying to that email and was provided excellent feedback.
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      #20  
    Unread 04-10-2013, 01:24 PM
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    Join Date: Oct 2008
    Posts: 82
    Re: BRUNO Shooter Supply- customer service

    Be very wary of their website indicating items are in stock when they are not. Has happened to me twice now where I placed an order and items are indicating in stock only to receive part of the order because the rest was not in stock. Once is an accident, twice is just trolling for orders, especially since the items they listed as in stock are items that are very hard to find in stock right now anywhere. To this day they still list the item as in stock when in fact they do not have it.....just fyi. I would call to verify before ordering any hard to find item.
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      #21  
    Unread 04-10-2013, 03:09 PM
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    Join Date: Jan 2012
    Location: Hot Springs, South Dakota
    Posts: 530
    Re: BRUNO Shooter Supply- customer service

    Quote:
    Originally Posted by EBOLAVIRS View Post
    Be very wary of their website indicating items are in stock when they are not. Has happened to me twice now where I placed an order and items are indicating in stock only to receive part of the order because the rest was not in stock. Once is an accident, twice is just trolling for orders, especially since the items they listed as in stock are items that are very hard to find in stock right now anywhere. To this day they still list the item as in stock when in fact they do not have it.....just fyi. I would call to verify before ordering any hard to find item.

    You missed one of the biggest problems, stated multiple times in this thread. They DON'T answer their phone, because it is busy 24/7.
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