Never had any problems getting bullets from Richard, in fact I have had great service. I dont think I have ever spoken with Richard but have had no problems with him answering emails.
I havent ordered anything from him since December, but will be ordering some 338 and 7mm bullets from him in the near future.
On a side note has anybody ever seen what his 66gr 6mm varminators will do to a critter or a full can of cola at 6br velocities. All I gotta say is you gotta see it to beleive it. His 277 169s are terrible. They shoot great but damage stuff too much. You should see what they did to my poor 800yd gong.