Re: Savage customer service
Savage forgot to install the ejector in my 220 20 gas rifled barrel slug gun. I called them on the phone to discuss it with them and they sent me one in the mail within 1 week, no questions asked.
Its a fairly big company with the usual delays trying to work through the switchboard, but compared to S&W/TC who basically told me that my Icon is obsolete and out of warranty and not to bother them with requests for spares (nor even send it in to be worked on !), Savage is looking pretty good so far.