Re: Rock Creek Customer Service
The service in years past has been slow, as my workload was rather high. We are currently no more than three weeks out on anything, and are shipping .30'a daily.
I shipped a barrel to a Kirby in Montana, and that was a while back. I will check UPS tracking in the morning.
We have five people on the floor now, and we all answer the phone and fill out the PO sheet. It gets logged on the work schedule and shipped as fast as possible. Like I say, no morfe than three weeks out now.
We are shipping every day, and caught up on the ones from 'way back'.
If you have one of these 'lost' orders, please call Mike, James or Paul. Since about a year ago, lots of good things have happened for our loyal customers, and we keep getting good reports from the shooters.
Just CALL or better, email now. We did lose all our mail from about two months ago....wonder if that was where that order went? Moral of that one is don't let Mike play with the computer.
608-862-2357 is the phone, the fax is 2356.