I have always had good luck getting standard/stock type questions answered by Mr. Perry and he's always been helpful but never indicated any interest in changing or adding any features.
Gus on the other hand, is always looking for ways to improve LoadBase and is more than willing to listen to any ideas that any users may have. We are going to be benefiting by his interest very soon as he's going to be making some super changes to both Desktop and Mobile versions of LoadBase.
I've heard some say that LoadBase is just "too much" and similar statements but the nice thing is that you don't have to use all of the features. I'd personally rather have a LOT more features and tend to use all of them but then I lean that direction on most stuff anyway.