Long Range Hunting Online Magazine

Go Back   Long Range Hunting Online Magazine > Rifles, Reloading, Optics, Equipment > Rifles, Bullets, Barrels & Ballistics

Rifles, Bullets, Barrels & Ballistics Applied Ballistics


I have a problem with an American company who owes money and won't answer the phone..

LinkBack Thread Tools Display Modes
Unread 07-07-2008, 06:21 PM
Silver Member
Join Date: Jun 2003
Location: Aussie in Italy
Posts: 428
I have a problem with an American company who owes money and won't answer the phone..

I have been asked to mediate with an American company, Tactical Precision Systems, TPS, after an Italian importer made an order for $5,642.95 worth of product, (paid for in full in advance) on the 1st of April this year, but has not recieved thier stuff. They have written in the vicinity of 40 emails and 20 faxes but have not recieved any replies, and they (TPS) rarely answer their phone. I was able to speak to them once, and was assured that I would be called back by Mr. Williams, but never was. I later found that the person I spoke with was already well aware an involved with the order in question. It is very difficult to deal with an overseas company in any case, much more so one that refuses to cominucate with it's customers.
Of that order TPS has sent one shippment amounting to $2413,25, but offers no explanation regarding the tardiness of the rest of the shippment, and has given a few dates as maybes that have passed without any aterial being sent.

The way they have treated this company is just deplorable, and I think it should be made public record, I would also like to know what action they can take to get their money back from TPS for the part of the order htey never recieved.

What can I do?
Reply With Quote
  •   #2  
    Unread 07-07-2008, 07:14 PM
    Silver Member
    Join Date: Dec 2006
    Posts: 426
    Better Business Bureau?
    Reply With Quote

    Unread 07-07-2008, 08:21 PM
    Silver Member
    Join Date: Jun 2003
    Posts: 179
    The BBB,lol. On that large of an order they should have called and spoke to someone and confirmed lead time. As it has been mentioned before, i believe it is standard practice on non custom items they cannot charge for the items until they are shipped. If they will not answer or respond I guess you sue.
    Reply With Quote
    Unread 07-08-2008, 08:36 PM
    Bronze Member
    Join Date: Mar 2005
    Posts: 89
    Talk discretely with their European Reps

    Ask them how to best get in contact with the company. I wouldn't go on the offensive, but just quietly, calmly ask a few questions:


    15, route de Meaux

    Le Bois-Fleuri


    Tel.: 01 60 26 13 07 du lundi au renredi

    FAX.: 01 60 26 14 77

    Tel.: (33) 160261307 (international)

    FAX.: (33) 160261477 (international)
    Reply With Quote


    Thread Tools
    Display Modes

    Similar Threads for: I have a problem with an American company who owes money and won't answer the phone..
    Thread Thread Starter Forum Replies Last Post
    Help with Answer WSMBUCK Gunsmithing 10 05-24-2011 06:03 PM
    FS Answer break 375 cal. ssphoger Gun Parts - Stocks, Barrels, Actions, etc. 1 12-01-2010 11:36 AM
    New Droid Incredible phone - login problem Len Backus General Discussion 1 11-30-2010 12:43 PM
    " The Answer " Kevin Cram General Discussion 6 01-26-2006 09:49 PM
    I'll bet somebody knows the answer to this. Rifles, Bullets, Barrels & Ballistics 5 01-25-2004 01:45 PM

    All times are GMT -5. The time now is 06:56 PM.

    Powered by vBulletin ©2000 - 2017, Jelsoft Enterprises Ltd.
    Content Management Powered by vBadvanced CMPS
    All content ©2010-2015 Long Range Hunting, LLC