As Yogi said: "It ain't over til it's over!". I hope the OP will let us know what the final outcome is.
You've got that right. Rem screwed me on a lefty 7rum with a bad barrel many moons ago. The chamber was cut so big in the back it actually unzipped two sizing dies. I couldn't believe they wouldn't stand behind it, but oh, well. I've gotten into other cals. that don't burn barrels as bad. The only thing I wish I'd done differently is to keep the rifle and re-barrel it, as lh stainless are hard to find at times.
feelinglucky, i think that was a good move on your part to have authorized dealer check it out for you. sending it back may take a little time but the problem should be resolved when you get the rifle back.
good luck and hope it works out well for you.
Gunner, my original stw fouled so bad that it took 2 hours to get the copper out. I finally resorted to JB bore cleaner (the white/blue container) and even then it was still almost 2 hours to get it clean. Copper solvent just shined up the copper. I called Remington and the first thing asked was "what ammo?", when I replied "Remington" she came back with details on returning it to a service center. I called the center, explained what was going on and the guy said the barrel was garbage, he couldn't replace it, and to call remington back, telling them I wanted "factory repair only" and send it to them directly, which i did. Rem then re emailed the free shipping labels and off It went.
Remington took 2 weeks, replaced everything but the stock and said in their report the rifling was missing and damaged. They also fired it 40 times in their "gallery" before sending it back to me. I believe they returned my stock to me because I had used it to practice pillar bedding and they saw that work and didn't want to upset me in case I was "fond" of my handiwork.
The bolt has to be replaced with the barrel as they are number matched.
The new barrel cleans easier but has been a bich to get dialed in. 180 bergers are the only thing it will shoot.