There is always a customer service/email disconnect of some sort about this particular brand even as far back as 2005 when they were informed of some let us say "extremely creative BC advertising". We are not talking a few BC points + or - due to air density differences, we are talking on the order 40% to 50% error. We found that they were bouncing off the ground and then hitting the 900 yard target when using the advertised BCs. They sure made a lot of divots in the food plot.
When they were notified of problems it became increasingly difficult to reach them and they NEVER even offered any refunds for the fraudulent bullet BCs. It escapes me how a company that has the state of the art type projectile be so far behind in dealing properly with problems that surface with their products. It is beyond me. They would have been much more safe by not advertising the BCs at all and then it would have been buyer beware and we would not have conducted business with them. Sometimes attempting to push the technology envelope has its bitter moments.
I must say that they have extremely accurate bullets (on the same order of accuracy as the Lost River Ballistic bullets), but they had a trajectory that reminded us of the St Louis Arch. With that kind of trajectory, the energy follows the same sort of decay and will not be impressive very far down range.
We even did the chronograph testing to validate the poor drop characteristics and the chronograph backed up the the drop charts. They flew like very accurate bricks. Let me tell you that customer service is not their strong suit. For instance, a few years back when Nosler had the Accubond tips that were dissolving/deteriorating due to poor jacket washing procedures by a new employee, all it took was a phone call and replacement bullets were on the way without even having to ask or beg. Do not expect that from these guys.... Not only do they not have the correct answer, they don't even recognize it.
Once the chronograph testing was complete we commenced to test the Lost River Ballistic bullets and they had the opposite problem.... Great flight characteristics but poor expansion.... We then switched to Nosler Accubonds and that solved all the trajectory and expansion issues.
Recently they informed me that they cannot test every caliber and weight bullet for BC yet they have the BC information advertised on the website.... Very interesting.
Keep it simple and buy American.
If you do not get what you ordered or you have problems, just make a road trip.
If you want to try some without the wait or without having to pay the high shipping fees, I have some that you can get and it will at least save a few bucks on the shipping... I have six boxes (300) of them (Gerard, I just found another box this afternoon).
If anybody needs some just drop me an email at email@example.com
and we can make arrangements and get them to you.