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Zeiss Conquest focus issue at long range

 
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  #8  
Old 10-30-2013, 05:51 PM
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Join Date: Oct 2002
Location: York, Pa.
Posts: 588
Re: Zeiss Conquest focus issue at long range

I have had only one issue and it was resolved very quickly. It was a tube issue. Have not had any issues focusing at near or way out there with any of my scopes. They are on braked magnums. No issues I own 3 of them.

Just call them and ask what you should do for them to help fix the issue.
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  #9  
Old 10-31-2013, 03:54 PM
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Join Date: Jan 2010
Posts: 64
Re: Zeiss Conquest focus issue at long range

10 weeks - ouch!

I did get a reply e-mail and they asked to send it in. I will wait until after my son's December New Mexico mule deer hunt - this rifle is going to be the backup rifle.

Hope to get is resolved - I like all the other options of the scope and the rifle got a couple short range kills on it this year.
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  #10  
Old 02-24-2014, 02:46 PM
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Join Date: Jan 2010
Posts: 64
Re: Zeiss Conquest focus issue at long range

Going on three months and no word from Zeiss - gonna give them a call today.

My Swarovski bino and spotter I sent in for cleaning and checkup. Great communication and already returned. They did an awesome job and no charge - they both look like brand new again.
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  #11  
Old 02-24-2014, 07:12 PM
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Please keep us posted. That scope is still made in the US by Meopta. I don't see why it should take so long to fix.
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  #12  
Old 02-24-2014, 08:18 PM
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Re: Zeiss Conquest focus issue at long range

Called today and said the scope needed to be sent back to the factory - but there was no reason why. They said expect the full 10 weeks for any word - keep you posted.
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  #13  
Old 04-25-2014, 04:44 PM
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Re: Zeiss Conquest focus issue at long range

Still nothing from Zeiss - I left another message on their customer support.

Going on 4 months - 16 weeks. So much for a 10 week fix.
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  #14  
Old 04-26-2014, 04:29 PM
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Sorry to hear it's taking so long. Which factory did it go to, US or Germany?
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