Re: Who makes the best rangefinder
Re: Leica repair policy. I sometimes wonder what formulas the bean counters use to determine these things. Do they take into account dissatisfied customers and potential lost sales - especially with the exponential word-of-mouth on the Internet? I'm not saying they should give somebody a brand new unit but it sure makes me pay attention when I hear of someone made whole at the company's expense. I once broke an Orvis rod and they sent me a nicer one. When I called to let them know they'd sent me somebody else's by mistake, the rep just said, "Sometimes we upgrade our customers. Enjoy it!" And I have. Orvis also has a lifetime customer in me ever since.
Two years or more is a pretty good warranty for electronics so that's not much of an issue. But giving even a customer who's willing to pay no options is lame. It just puts that person back in the market where Swarovski, Zeiss, Bushnell, Leupold, Nikon, etc. now have a chance to sell to him.