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Vortex Vipers - latest info

 
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  #1  
Old 08-02-2010, 11:49 AM
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Vortex Vipers - latest info

Saw this today over on Sniperhide:

Quote:
Sam@Vortex: I just wanted to weigh in this thread and say that jrob sent a pretty nice PM to both Scott and myself and we appreciate it.

Regarding the PSTs, we apologize that our customers have had to wait so long. If we had known it was going to take this long we would have waited to announce them. I will say that we have learned from this and will be much more careful about new product announcements in the future and we will be changing our product testing and QC procedures to avoid something like this ever happening again.

Just so everyone knows, we are already planning on replacing any PST that was sent out with a new one, once we have the retooled turrets. I don't want anyone thinking they paid full price for a "beta" scope. If you have a PST right now just shoot the crap out of it and when we get the next ones in give us a call and we'll replace it with a new one.

The bottom line is this, making sure our customers are happy is the most important thing to us, and is one of the reasons why we provide the warranty we do. So, the burden is definitely on us to make sure these are done right and built to last.

As much as I hate to say it, I don't want to give out an ETA. All I can say is that we are working to get them out as soon as possible.

-Sam
No eta but at least they are fixing the problem rather than sending out ones that are jacked up and coming out with a Version 2 that people would have to buy to get rid of the issues.
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Old 08-02-2010, 05:50 PM
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Re: Vortex Vipers - latest info

Good to know thank you. I had mine paid for a long time ago but I am willing to wait I want a good one.
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Old 08-02-2010, 08:00 PM
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Re: Vortex Vipers - latest info

I second amendment what ICANHITHIMMAN said. Bill Maylor..
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Old 08-03-2010, 09:51 AM
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Re: Vortex Vipers - latest info

I spoke with Scott at Liberty optics a few days ago and he said they are looking at the end of August to middle of September for the majority of the orders.
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Old 08-03-2010, 10:12 AM
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Re: Vortex Vipers - latest info

Quote:
Originally Posted by squirrelduster View Post
I spoke with Scott at Liberty optics a few days ago and he said they are looking at the end of August to middle of September for the majority of the orders.
I think if SAM from Vortex is not going to put a time frame on it that any time frame from a deler is pure speculation on the delers part. But who know's I am wrong alot. August would be nice but I say they get here when they get here. With the companys history im sure it will be worth the wait.
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Old 08-03-2010, 10:19 AM
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Re: Vortex Vipers - latest info

Just repeating what I was told. Who knows how long that other post had been on Snipers.
I hadn't had any experience with Vortex until I recently purchased my Kiababs. If the scope is anything like their binos we are in for some serious optics with a great reticle at a reasonable price. Hope they show up before my elk hunt in Colorado in Nov.
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  #7  
Old 08-03-2010, 11:08 AM
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Re: Vortex Vipers - latest info

Just curious, does anyone have a rough idea how long they've known about the problem?
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