I wanted to update you on my Vortex Viper PST
issue with the spec on the reticule glass and other lint, dust or what ever was on the inside of the scope body.
I was able to send my scope in on 6-11-12 and received it back on 6-19-12 (8 days later). When I opened the scope box i found they had not sent me my scope back. They sent a brand new scope of the same model.
Some of you may remember my post (Vortex PST Disappointment
) I was disappointed to find the specs and lint in the scope. This is an update to that post.
Vortex's VIP Warranty is OUTSTANDING and based on my experience with their warranty service I will be getting another scope from them (at least one most likely more).
Len you were right I should have waited to post until Vortex had a chance to take care of me. Or at the very least approached the topic with more tacked.
If any of you are wondering about Vortex's Warranty service this is a FIRST HAND account of mine, it was excellent. By far this was the most trouble free Warranty service I have experience, fortunately I have not had many warranty issues. I have a Bushnell Yardage Pro 1000 that's still working at 10 years of age.
Thank you Vortex and with service like yours you will have me as a customer for LIFE!!!!