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Vortex PST Disappointment

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  #15  
Unread 10-25-2011, 10:15 AM
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Re: Vortex PST Disappointment

Quote:
Originally Posted by sportmuaythai View Post
I love all you guys posting on page 2. I hope Vortex people will take advantage of this crisis and redeem yourselves. I must confess that I'm seriously deciding between Vortex PST and Sightron SIII Long Range, and positive response from Vortex will swing much in your favour.
I guarantee that if Cordell deals with the matter professionally, Vortex will bend over backwards to take care of him. However, if he goes in with guns blazing all bets are off. His problems will get taken care of, but maybe not with as much efficiency.

You have to remember that in most instances the owner dictates how well a warranty system works by the way they approach the manufacturer about their issues. Spouting extreme disappointment on public forums is not a good way to start the process.

I have sent enough optics back to know that when you treat these companies professionally, they will treat you like a valued customer and often times they will bend over backwards not only to fix the problem complained about, but they will be more willing to give extra compensation for the misfortune. Pulling the "post it on the internet so others can see my displeasure" is not a good card to play on your first move in getting your issues resolved.

Last edited by brentc; 10-25-2011 at 10:44 AM.
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  •   #16  
    Unread 10-25-2011, 10:44 AM
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    Re: Vortex PST Disappointment

    Vortex is not involved in this, thats the OP end of the game, everyone here knows they will fix any issue you have with there products.
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      #17  
    Unread 10-26-2011, 08:18 AM
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    Re: Vortex PST Disappointment

    I dont think anyone is jumping on OP, I just think that he over reacted a bit. Vortex is a good company and the optics are fairly priced. I don't think it ruined his hunt. With that being said we are not talking about Super Highend optics here. This is not a million dollar lense for the Hubble telescope. Machining and contaminants all are involved as well as static charges when two particles collide microscopically thus small particles are being drawn together based on the gravitational pull of the moon in conjunction with field and stream hunting charts and of the geosynchronus orbits of the GPS telemetry and gimbal. All this would be solved with an alluminim foil hat with antenae. To block the bad JUJU of the vortexing black hole

    Sorry I pulled this last part out of my arse.
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    Last edited by Silverback7; 10-26-2011 at 08:21 AM. Reason: spelling error
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      #18  
    Unread 10-26-2011, 01:59 PM
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    Re: Vortex PST Disappointment

    Interior specks on the glass happens sometimes, even with some very expensive scopes. It's especially noticeable with FFP scopes on the reticle because it's magnified.

    It's certainly not something I'd call a failure--of all the things that can go wrong with a scope this is as harmless as it gets. But if if annoys you Vortex or any of the other companies will take care of you, no need to fuss.

    Often if you just ignore it for a while, the speck will disappear on its own after more shooting of the rifle (especially with a hard kicker) avoiding all the drama.
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      #19  
    Unread 10-27-2011, 06:48 AM
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    Re: Vortex PST Disappointment

    Quote:
    Originally Posted by Silverback7 View Post
    Every manufacturer has quality control issues every once in a while. How does a spot on a scope ruin your elk hunt? Really?
    I said I hoped it is just cosmetic, meaning I hope the junk I'm seeing isn't an indication of something more serious going on that would hurt tracking somehow. Can people no longer read in context?

    Anyway, as for the hunt the scope wasn't an issue. The five elk we watched for two hours at 600yrds just across the property line was an issue. Things didn't move onto the shooting side until near dark and then stopped on the other side of the only trees that blocked the shot.

    Glad to see people stopped jumping on the OP. Mine will go back to Vortex after Missouri's November whitetail season ends. I KNOW they will make it right.
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      #20  
    Unread 10-27-2011, 09:24 AM
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    Re: Vortex PST Disappointment

    Quote:
    Originally Posted by Cordell View Post
    I have a spec on my scope that appeared a couple months back. I finally had the time to look at my scope and make sure the speck was not on an exterior lens, (its not). While doing this I learned the inside of my scope has MANY stray particles. The inside of the tube even has what looks to be dried water marks. I took these two pictures the other night when I was off, had to hold the gun, flash light and camera it was fun. The think the spec is one of the “stray” particles from the inside of the scope. There are so many I have not even tried to count them.

    Very disappointed!!!!! I will contact Vortex and see what they have to say about this spec and the stray particles. I am not a happy camper!!

    Cordell,

    I will trade you a Bushnell Elite Tactical 4-30x50 Mildot scope if you're this unhappy with your PST??? I want a Vortex in a bad way and if you're that unhappy with it I'd be happy to take it off of your hands!

    Thanks!
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      #21  
    Unread 10-30-2011, 09:55 PM
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    Re: Vortex PST Disappointment

    Quote:
    Originally Posted by icanhithimman View Post
    i dont know why you chose to post this. You should have just sent it back to vortex they will replace it or clean. They are a great company with outstanding customer service. Every company has products that have issues from time to time. This thread should have been about how great the company was after you sent the scope back and they made it right for you.

    I agree. There is not a perfect company out there. Its what they do with the problem that seperates them.
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