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Vortex opinion DOWNGRADE

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Unread 12-07-2010, 01:23 PM
Bronze Member
Join Date: Aug 2008
Posts: 62
Vortex opinion DOWNGRADE

I am lowering my Opinion of Vortex Optics.


Vortex Viper PST, the scope that never was?

My Viper 2-7x32 BDC is still a really nice scope but I've had three experiences since that are BUGGING me.

1. The Vulture Bino's I sent back for collimation/focus issues have been replaced with better but not perfect bino's. Still a little issue for me when I wear glasses.

2. I bought a Viper 6.5-20x50 with the Target Dot reticle. The optics are not nearly as nice as the 2-7x 32 ( Basic Bushnell quality) and You cannot see the dot in any light but full sun. This makes it pretty much worthless for coyote or varmint hunting.

This one really burns my ass.

3. My good friend Paul need a scope (quick) to take his son on a SC deer hunt. When asked about the best I could do on short notice and ~$200 I turned him on to Vortex. Told him I really liked my 2-7x and he couldn't go wrong with the warranty.

I was wrong.

He chose the 4-12x 50 Crossfire model (so he wouldn't have to change rings etc.) on Overnight delivery.

Setup, bore sight and fire to zero the morning before they leave with no issues.

Day one of the hunt his son see's a nice buck at ~200yds.

Fires 6 shots while the buck dances around and finally run's off.

Fires 2 shots back at camp to find scope is several FEET high and WAY right.

Try to adjust the elevation when the entire Knob and internal workings of the scope come up and out.

Needless to say my name is mud.

All of the sudden the Lifetime warranty doesn't make me feel so good.

He's sending it to me to deal with the return...which I agreed.
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Unread 12-07-2010, 02:51 PM
Junior Member
Join Date: Nov 2010
Posts: 12
Re: Vortex opinion DOWNGRADE

Sorry to hear that, I had a not so good experience with the Crossfire class. Had two in a row fail to hold adjustment on the horizon. After about 30+ plus rounds, each shot caused a single or double MOA adjustment right. After many rounds and heavy testing I finally found the trouble. VORTEX replaced my second scope without hesitation and upgraded me to the Viper line. Twice the scope and 10 times more satisfied. New scope holds true and is fantastic!

Vortex! I have your back. Great customer service!
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Unread 12-07-2010, 03:05 PM
Platinum Member
Join Date: Nov 2005
Location: Texas
Posts: 1,845
Re: Vortex opinion DOWNGRADE

Sorry but putting a new product into the market that is already very competitive is Tough to say the least. That being said the finicky optics buyers who have many products that are outstanding to choose from are no easily separated from the discretionary income that buying optics requires.

Being specific in requirements of optics it would seem evident to me that Buyers contemplating spending money on this product would conclude that this would be a poor choice. This industry is somewhat unique because of the discretionary income driving almost all of the optics purchased. This company has dug themselves into a hole that it will be just about impossible to emerge from.

Am glad I am not an investor..
The Truth Is Not Always Good For Business!!
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Unread 12-07-2010, 04:15 PM
Junior Member
Join Date: Nov 2010
Posts: 12
Re: Vortex opinion DOWNGRADE

I have to disagree just to disagree. I was really upset with Vortex and the problems i was having with the Crossfire. Pretty much felt screwed, that is until i called CS and spoke with Jason. He offered to ship out a new scope, without recieving the originally purchased scope first. This is what CS is all about. When the second scope was sent out, Jason forwarded off (without charge) a high quality lense cleaning kit and new Vortex Optics hat. Now, that aint much but I have to say it was a gesture I didnt take lightly. When I had trouble with the second scope, i really anticipated some back peddling by Vortex. By chance, I got Jason on the phone again. Without hesitation, he suggested a free upgrade to the Viper line and gave me choice of any of the ones in stock. Of course, I picked the Viper 4.5x20x50 and couldnt be happier. Not sure what the problem is with the Crossfire line but the Viper line is subpurb.

Great right up from Force One Tactical.

Your choice, your money. Make it an informed decision.
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Unread 12-07-2010, 05:12 PM
Silver Member
Join Date: Nov 2009
Location: Alaska
Posts: 172
Re: Vortex opinion DOWNGRADE

Great customer service does not allow for a redo on a father and son hunt.
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Unread 12-07-2010, 06:30 PM
Silver Member
Join Date: Nov 2009
Posts: 100
Re: Vortex opinion DOWNGRADE

A little range time before the hunt would have exposed the scope before the hunt was ruined.

I had to send back a brand new NXS that i couldn't adjust the parallax out of. This was 3 weeks before the hunt. I like to test my gear before headin out......

I just got a viper on sendero of mine, and am really happy with it so far. It has proven itself on a couple range trips so far.
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Unread 12-07-2010, 06:59 PM
Platinum Member
Join Date: Nov 2008
Location: SW Montana
Posts: 5,807
Re: Vortex opinion DOWNGRADE

Originally Posted by partisan1911 View Post
Great customer service does not allow for a redo on a father and son hunt.
The hunt didn't seem important enough to order something as important as a primary aiming device before the last day.
I have to use optics that are at the same price level as the lower Vortex line, why would you not wring it out before going out, like weeks before, I would be suspect of a rifle that got dropped for a turret to gut but then I had a friend that had a Mark4 gut it's self one day!
I also use a target dot scope some times for hunting, guess what they suck, that is why they offer better options for hunting. Some times it's OK but it takes some adjustments to make sure it is as crisp as possible to be usable, dusk, forget about it. That seems more like a optics purchasing issue!
"Pain is weakness leaving your body"
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