Vortex - Not a Wise CS Business Decision
Anyone else see this?
I have spoken highly of Vortex for two Vortex Viper HS 4-16x50mm scopes (purchased at different times). I felt they were reasonably priced (at the time) and only two design issues (one a bit subjective).
1. I felt the fine cross hairs were really nice for target but for hunting they might pose a problem on dark targets at the end or beginning of daylight hours.
2. The magnification power ring is a ribbed rubber band and is a pretty big design flaw. It is difficult to turn the magnification ring easily and could be a serious hunt issue if one needs to turn power up or down in any quick time. In the case of one of my scopes, it has become stretched and loose after only one day at the range. (I will repair myself rather then send in for warranty repair).
I have been trying to think how to make my own device to correct this issue when I happened to go to their site and lo and behold, they have a fix for this magnification power ring issue. First before I state what I have found, it is obvious this was an issue because they came up with a "fix". Unfortunately (and here is where I am a bit miffed). The fix is $79.00!!!
Between this unfortunate customer service fix along with their scope prices going up pretty significantly, this has me rethinking Vortex scope purchases or recommending them.