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Nikon Customer Service

 
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  #1  
Old 09-12-2013, 08:34 PM
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Join Date: Nov 2006
Location: central Texas
Posts: 152
Nikon Customer Service

FYI I had to send a scope back to Nikon because it would not keep point of impact. From the time they received it till day I got ot back was less than 10 days. There was no charge because it was under their warranty. I have not tried the repair out yet.
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  #2  
Old 09-13-2013, 09:26 PM
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Join Date: Dec 2009
Location: Holland, MI
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Re: Nikon Customer Service

I've had excellent service from them as well.
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  #3  
Old 09-13-2013, 10:21 PM
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Join Date: Jan 2005
Location: Pocahontas, AR
Posts: 892
Re: Nikon Customer Service

I will start a separate thread soon but I will tell you that I had an issue & they sent me a scope before I returned mine, I mean I had it in 2 days, first rate!!
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  #4  
Old 09-14-2013, 06:00 AM
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Join Date: Nov 2006
Location: central Texas
Posts: 152
Re: Nikon Customer Service

As a gun writer, who test guns, scopes etc. I believe that scope companies that have good customer service make good products. It is an important part of my reviews. I have two Nikons that I purchased like anyone else and when I need another scope, I will see if they have what I want. Glad to hear that others have had the same experience.
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  #5  
Old 09-15-2013, 08:36 PM
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Join Date: Jan 2012
Location: High Plains
Posts: 56
Re: Nikon Customer Service

I'll be interested to hear how this plays out. A couple years ago I had to send a Monarch back that would not hold zero. They turned it around quickly. I was able to test it out the following weekend and it had the same problem. I had to send it back in again and they returned it quickly. Still had the same problem. On the third trip back they replaced the scope and that one works good.
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  #6  
Old 09-16-2013, 06:22 AM
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Join Date: Nov 2006
Location: central Texas
Posts: 152
Re: Nikon Customer Service

It will be a while till I get to it but bought a new Ruger that it will probably go on. I don't know about the inside workings of all scopes but I imagine that problem I have is hard to diagnose exactly. I had the same problem with another brand and after three returns, they paid me what I paid for it.
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  #7  
Old 09-30-2013, 11:16 AM
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Join Date: Aug 2010
Location: N. Texas
Posts: 196
Re: Nikon Customer Service

I am interested in hearing how the fix went as well. Keep me posted and if there's anything I can do to help let me know.
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My name is Bart, I am a longtime hunter and I am here to answer any questions on Nikon hunting optics you may have. I will also be sharing new products and specials on occasion.
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