Nightforce Customer Service
I few months ago I was talking about my Nightforce 50mm not tracking quite right, and some other small concerns I had. Well, I got to put Lightforce USA customer service to the test and I must say I have come away very pleased to this point.
I haven't had time to mount the scope yet, so a track test was obviously out of the question, but it came back to me with a full 110 MOA elevation and 77.25 MOA windage.
Brian was curtious and to the point on the phone, and to my great suprise Lightforce two day shipped the scope back to me a day after they received it. (I sent it ground, 7 days to Orinfino from TN).
Receipt read "replaced adjustments". I don't know exactly what that encompassed. I imagine it means they replacement part of all of the errector cell, but they were unspecific. (Guess it could be a standard response or a brush off too [img]images/icons/grin.gif[/img]) I hope to zero it and run it through a track test Sunday if the match is still a go with the snow.
Will keep you all informed but I have to say this is one of the most pleasant customer service expierence I've had to date.