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Minox customer service

 
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  #8  
Old 08-23-2012, 09:36 PM
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Join Date: Dec 2011
Location: S.E. Michigan
Posts: 3,464
Re: Minox customer service

I believe you'll find excellent customer service from all but the most bargain basement, low end optics (importers). I'm reasonably sure the profit margin on these optics is substantial so if a defective one is returned, it goes to the landfill and is replaced with a new scope or an ungraded model. They mnade their money on the original sale, a warranty replacement just puts them even up.

In fact, ot at least to my best understanding, all but the very specialized and insanely expensive optics are imported in their entirety or the major portion is (that includes Leupold) btw..

If the public really knew actual cost of hard goods, versus charged cost, there would be a revolt.

Far as I know, The only domestic glass polishers are in upper New York State and California and mere mortals can't afford either.
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Old 08-24-2012, 11:07 PM
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Join Date: Jan 2011
Posts: 77
Re: Minox customer service

Range Update
The Minox has been correctly repaired and performed well at the range. I am a happy Minox owner.

338winmag
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  #10  
Old 12-26-2012, 04:55 PM
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Join Date: Apr 2004
Location: Reno Nevada
Posts: 1,522
Re: Minox customer service

Just bought a Minox ZA-5 6x30x56mm . Dang after I bought it ( Such a great deal from doug at Camera Land in the big apple ) I read some sorrow reviews some concerning the "mushy feeling turrents " Well spoke to their customer serve rep in NH and he new write away what I was talking about and said that problem has been eliminated . Great so another + for Minox customer service.
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