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Little bubbles in my Vortex Viper PST scope

 
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  #22  
Old 11-09-2013, 01:56 AM
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Join Date: May 2009
Location: Australia
Posts: 733
Re: Little bubbles in my Vortex Viper PST scope

If you send it back tell them you want the latest model PST . Identifiable by the power change ring and the finish coating . On the new model the power change ring is not rubber coated and the coating finish is darker and slightly glossier than the old one .
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  #23  
Old 11-09-2013, 10:19 AM
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Join Date: Feb 2012
Location: Iron Range, Minnesota
Posts: 782
Re: Little bubbles in my Vortex Viper PST scope

Quote:
Originally Posted by Bullet bumper View Post
If you send it back tell them you want the latest model PST . Identifiable by the power change ring and the finish coating . On the new model the power change ring is not rubber coated and the coating finish is darker and slightly glossier than the old one .
When they replaced mine, I got the newer one......from the sounds of it that's all they had.....no complaint from me
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  #24  
Old 11-09-2013, 04:26 PM
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Join Date: Jan 2009
Location: mobridge
Posts: 166
Re: Little bubbles in my Vortex Viper PST scope

Quote:
Originally Posted by SidecarFlip View Post
I don't follow your comment. Care to explain or cite some concrete explaination???

it was directed at the guy above me. spatter on the lense....... or so they said was his line. Making it sound like the vortex people where telling him some bs or some thing. What would vortex have to gain by not telling the truth and 3 to be sent in for the exact same thing I might have a bs flag that needs to be thrown
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  #25  
Old 11-09-2013, 04:38 PM
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Join Date: Feb 2012
Location: Iron Range, Minnesota
Posts: 782
Re: Little bubbles in my Vortex Viper PST scope

Quote:
Originally Posted by Kurt View Post
it was directed at the guy above me. spatter on the lense....... or so they said was his line. Making it sound like the vortex people where telling him some bs or some thing. What would vortex have to gain by not telling the truth and 3 to be sent in for the exact same thing I might have a bs flag that needs to be thrown
I've learned through experience that front end support folks don't always know what they are talking about, they make educated guesses...I don't attribute to malice or deception what can be explained by ignorance.....I'm pretty sure they are right on the scope but I rarely take at face value what I hear from warranty folks on the phone
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  #26  
Old 11-18-2013, 09:25 PM
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Join Date: Mar 2010
Posts: 78
Re: Little bubbles in my Vortex Viper PST scope

Quote:
Originally Posted by Slomotion View Post
I know! Deer season for me starts in 2 weeks. I doubt that's enough time for Vortex to get me a new scope, or mine fixed, and returned to me. Ughh!! Well looks like Ill be calling Vortex tomorrow.

Call them and tell them your situation and I am pretty sure they will get a scope right out to you! Yes, im a little late here, but that is how they roll!!!
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  #27  
Old 11-18-2013, 09:33 PM
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Join Date: Nov 2013
Posts: 59
Re: Little bubbles in my Vortex Viper PST scope

I had a very similar problem, only with a leupold, it was a bad o-ring and had little bubbles all around inside.

I would like to hear what they say and how they are with customer service.
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  #28  
Old 11-19-2013, 05:23 PM
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Join Date: Oct 2013
Location: Texas
Posts: 99
Re: Little bubbles in my Vortex Viper PST scope

From what I hear their customer service is second to none which is why I just ordered a 6-24x50 PST FFP. I looked at a lot of different scopes, but it was actually their warranty that sealed the deal for me. I had a Nikon Monarch which I received as a Christmas gift many years ago from my father. It developed a tracking problem and I had a difficult time getting it fixed because the original receipt had faded out to where you could no longer read it. I now make copies of all of my receipts for expensive items because of this, I do not know how the cash register receipts are printed, but I do know that over time you can no longer read them.

With Vortex this will be a non issue even though I will still make a copy of the receipt anyway.
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